People think "virtual distance" is a function of geographic dispersion, but it's not. It's really the psychological and emotional distance that is created when we put a piece of machinery between us when we're talking. When virtual distance is high, this disconnect starts to affect how we feel, which affects how we think, which affects the decisions we make, which affects performance, which impacts achieving desired results. So how do we reduce virtual distance? Author Dr. Karen Sobel Lujeski explains.