Summary Keywords

people, work, excellence, tool, talking, journey,  lead, standard, leader, approach, organisation, lean, capability, CI, customer, true

Introduction

Welcome to Episode 97 of the Enterprise Excellence Podcast is such a pleasure to have Mr Andy Olrich with us today. Andy is the Continuous Improvement and Innovation lead at Hunter Water and is passionate about the people and culture side of making an excellence journey stick and succeed. Today we'll explore Andy's journey and a tools verse cultural approach to excellence. Let's get into the episode. Andy, thank you so much for joining us today.

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

Two Minute Tip

40:26min Andy, with the path forward mate in this episode we've covered, what would be your two-minute enterprise excellence tip for listeners in your area of expertise.

The key things I'd say and I've touched on them is to stay humble, reflect often and take the people with you. We have so much to learn from each other. And, you know, we must be engaged with each other to see where the opportunities lie, and we can really seek out the systems and solutions as a team. Now, I know that kind of sounds like, it might sound a little bit too much mayonnaise on top of it. But I honestly believe that if we are going to get it right, it's going to take time. It's a marathon, not a sprint, but there's things we can do right now. And having engaged teams, some good support system structure and some visibility over not only where you are but where you want to go and where people fit in. That helps declutter a lot of the noise. I guess it stops us from getting involved in doing that extra bit of work to take that take it over that tipping point to then go, okay, well now like, I've got more time, or this person is actually coming to help me now or we're working on this together. So, yeah, that would be my tip is, is to follow those processes and certainly can't say I've done it every day everywhere. But that's, that's where I'm going and hopefully, it works for me too.

Links

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. Our website is www.bradjeavons.com.

Andy's Details: LinkedIn

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