More than 300,000 volunteers are standing by right now, 24/7, ready to listen if you need to talk to about depression, anxiety, self-harm, or just need to vent about a rough day. Texting with a listener who cares has meaningful therapeutic value, according to 7 Cups, a crowdsourced platform for mental health.

But how are these listeners trained, and how should these anonymous conversations about serious topics be moderated? The Internet is full of trolls, after all. And can anonymous texting ever replace face-to-face psychotherapy? Alli and Jen talk with Laura Small, director of community development, about the vision for 7 Cups as a global mental health community for those who may not have access to professionals.

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