Is shouting ever okay in the workplace? What about comments on personal appearance? And when a physician who was raised in a different age becomes the subject of complaints, what stance should a medical administrator take? ‘Safeguarding Healthcare’ host Dr David Rankin discusses this difficult scenario with Dr Jillann Farmer, the Chief Executive Officer of A Better Culture, the coalition of health professionals working to eliminate bullying, harassment and discrimination in the healthcare workplace. Together they discuss issues surrounding unprofessional conduct, and explore strategies for addressing impaired judgment, creating safe reporting environments, and enforcing organizational norms to ensure accountability.

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