Business resilience isn’t built overnight; Joel Navarro knows that better than most. As Vice President of Global Business Resiliency at East West Bank and President of the North Texas Chapter of ACP, Joel is widely recognized as a go-to expert in business continuity. 

In this episode, Joel explains how close collaboration with business units leads to improved business continuity planning and fosters organizational resilience. 

Episode highlights: 

• Active listening is key to earning trust and participation across business units 
• Customized training tools, like short videos, increase employee engagement and recall 
• Real-life incidents can be a catalyst for advancing continuity programs 
• Servant leadership builds bridges between risk compliance and collaboration 

The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia. 

Get every episode delivered straight to your inbox by subscribing at https://www.alertmedia.com/podcast/.