AG Weiser discusses the areas of consumer financial services that are a current focus of his office’s efforts. After discussing the role of the newly-created Office of Financial Empowerment in addressing the needs of unbanked consumers, AG Weiser discusses his office’s activities concerning deceptive fees (including the types of fees of primary concern and the requirements of Colorado’s new automatic renewal law), robocalls, and student loans.  AG Weiser also shares his office’s approach to innovation and privacy issues (including the timetable for rulemaking under Colorado’s new privacy law) and offers his suggestions for steps companies can take to reduce their compliance risk.

Matt Morr, a partner in Ballard Spahr’s Consumer Financial Services Group, hosts the conversation.