Consumer Finance Monitor

A Deep Dive Into Mass Consumer Arbitration


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After reviewing the legal developments leading to this surging litigation phenomenon and describing its use by plaintiffs’ attorneys, we discuss the courts’ position on mass arbitration, short-and long-term strategies for companies to consider in addressing the risks of mass arbitration demands, including revisions to arbitration agreements, changes to AAA’s fee schedule, and policy implications.

Ballard Spahr Senior Counsel Alan Kaplinsky hosts the conversation joined by Mark Levin, Senior Counsel in the firm’s Consumer Financial Services Litigation Group.

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Consumer Finance MonitorBy Ballard Spahr LLP

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