A Kiwi Original

Lisa is the Expansion Manager and Director at Palliser Ridge - a farm story of diversification that now includes direct to consumer eCommerce sales. Lisa shares how she is applying her brand experience to Palliser Ridge to create compelling wool and honey products as well as accommodation experiences from their stunning location with views over Kaikoura.  

LINKS MENTIONED

www.palliserridge.co.nz

Book the Off Grid Experience

TIMESTAMPS

2 mins 10 secs Getting into farming at Palliser Ridge and beginning to diverse the farming asset.

3 mins 58 secs Identifying skills, creating a business plan, gaining consensus and ensuring that new products complement the core asset.

7 mins 21 secs The off-grid accommodation with stunning views over Kaikoura for Wellingtonian’s who want to get away from the city.  

9 mins 55 secs Applying what Lisa knew about brands and what she wanted to create at Palliser Ridge now operates. 

11 mins 53 secs The renaissance of New Zealand wool, buying woollen clothing or knitting your own to bring the community together.

16 mins 6 secs The importance of traceability at Palliser Ridge. 

18 mins 32 secs The continual journey towards doing better farming business for the family and for nature. 

20 mins 55 secs Appearing on Country Calendar after winning the Greater Wellington winners of the Farm Environment Awards. 

22 mins 21 secs Gordy - the rural delivery postman and the ecommerce logistics key to Palliser Ridge. 

23 mins 37 secs What’s available on the Palliser Ridge site: https://palliserridge.co.nz 

24 mins 52 secs The future plans for Palliser Ridge. 

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Thank you to our most dedicated listeners who have been on this journey to uncover uniquely Kiwi stories contributing to New Zealand’s future. In this highlight episode you’ll hear the emergence of five themes that have surfaced over the last 50 episodes. 

So far you’ve been introduced to honey makers, cab ute fitters, children’s furniture turners, dog roll wrappers to Nelson based music rappers… beautiful house downpipe makers… medicine plant medicine growers…. hunting rifle bipod machiners… ironclad pan forgers… and the high tech software coders, app developers, ecommerce builders… fire protection system makers…vet tech builders… the list is long and inspiring. 

TIMESTAMPS

The five themes are:

2 mins 51 secs - Covid’s impact on business. Both good and bad sharing both opportunity and loss. 

12 mins 45 secs - The return to local and the support New Zealanders have provided to manufacturing businesses who employ 1 in 10 Kiwis. 

16 mins 55 secs - The calculus of why businesses make in New Zealand, for brand, for trust, for taste, for quality, 

21 mins 10 secs - New Zealand’s future opportunities on the land with lower carbon farming and plant medicine, in our cities with better performing buildings, in the digital sphere with AI and in the atmosphere with space planes taking off from Oamaru Airport. 

31 mins 25 secs - NZ Coded software is likely to be our biggest export earner within three years and there are clear ways of working that NZ business are adopting. 

In this episode Buy New Zealand Made Executive Director Ryan Jennings shares some of the themes from the interview series so far. 

Subscribe at www.akiwioriginal.com or on youtube.com/buynzmade. 

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Space. The final frontier. New Zealander Stefan Powell is on a mission to make space more accessible.

Not from rockets. But from space planes like the Aurora II and the Aurora III which will be taking off from Oamaru airport and other New Zealand airports... before we know it.

In this 50th episode special, I speak with Stefan Powell, the Chief Technology Officer for Dawn Aerospace.

We talk about the trillion dollar space manufacturing industry that is on the horizon and how Dawn Aerospace is opening up the transport pathways to enable multi-day trips. Something that rockets just can't do.

LINKS MENTIONED

Dawn Aerospace

Buy A CubeSat Propulsion Engine

Buy A SmallSat Propulsion Engine

Space Merch

3 mins 15 secs Launching into space from Oamaru Airport as the first of many Kiwi launch points for Dawn Aerospace.

4 mins 31 secs The difference between a passenger or cargo plane and a space plane.

6 mins 29 secs The cubesat payload delivery form factor to put in a vehicle that is going to fly into space. 

9 mins 5 secs The advantage of space planes over rockets across there the key areas of hardware, the regulatory system and the groupd infrastructure.  

11 mins 40 secs The meeting of two worlds as Stefan got involved with aerospace rocket engineering at Delft University. 

15 mins 29 secs Working at Hyperion in New Zealand. 

19 mins 39 secs What some of the components are in a space plane and why is a satellite useful including providing services to earth including taking photos, measuring sea level heights, carbon emissions, taking photographs, tracking shipping containers, how many carparks are in a competitors parking lot, is the shipping lane open. Communications for IoT is become the next big thing.

21 mins 21 secs The trillion dollar industry of manufacturing in space and why its the perfect place to manufacture pharmaceuticals and semiconductor chip manufacturing. 

23 mins 28 secs The Mark II Aurora's 50 - 100 Kg payload to start taking things into space from New Zealand (and get it back down.)

25 mins 50 secs Becoming the talent that Dawn Aerospace needs to build their business, study STEM, physics, software and most importantly have a track record of building something!

31 mins 53 secs Becoming a customer of Dawn Aerospace. 

34 mins 59 secs Why the growth of the industry is set for the next three decades plus.

36 mins 8 secs The importance of being able to fail yet keep playing the space game.

38 mins 14 secs Talking Elon Musk and what is driving Stefan's passion to get into space.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Scottie Chapman is a fifth generation sheep and beef farmer turned sheep milk exporter who is on a mission to bring the goodness of New Zealand sheep milk to the world. Two megatrends Spring Sheep are capitalising on is the demand for nutritious infant formula milk products from people who have digestive issues with dairy and moving New Zealand beyond 'peak cow'.

LINKS MENTIONED

Spring Sheep

The science behind sheep milk


TIMESTAMPS

2 mins 25 secs Spring Sheep Milk Co is bringing the goodness of New Zealand sheep milk to the world and the fast growth in alternative milk globally.

3 mins 46 secs Setting up Spring Sheep and the $2bn opportunity.

4 mins 35 secs The New Zealand context and the farm conversions from cows to sheep milk for farmers under environmental pressures.

6 mins 31 secs The passion of farming and the opportunity for dairy farmers to continue their lifestyle with sheep milk while increasing farm profitability in the face of intensifying environmental regulations.

8 mins 8 secs Market entry to Taiwan, Vietnam and Malaysia and going where the was established understanding of alternative dairy nutrition products.   

9 mins 23 secs The clinical trials that proved sheep and goats are more digestible than cows milk and why that matters for people that can't digest cow milk including almost 50% of the Asian market. 

11 mins 25 secs Cross border eCommerce and why it levels the playing field. 

15 mins 10 secs Why breast is best and the support that infant formula provides especially for infants that have digestive issues. 

16 mins 29 secs Getting through Covid and why demand increased as China stocked up.

17 mins 55 secs Relationship building, using data and going on gut feel. 

18 mins 38 secs The support from agri-business, MPI and New Zealand Inc, moving away from peak cow and the good news from new industries that are good for the consumers and fantastic for New Zealand jobs and the New Zealand environment. 

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

I speak with Bernie Stewart from Canvas Plus Group who is behind a range of canvas based solutions to solve a number of key problems including on site construction and building noise, drain nets that help local councils clean up our waterways and partitioning clean rooms where dirt and dust is created.

LINKS MENTIONED

Hushtech Noise Barriers

Greenwich Drainage Wardens

Smartech Clean Rooms

KEY TIMESTAMPS

6 mins 27 secs Getting branding on to the Hushtec range. 

7 mins 10 secs Mitigating noise at source. 

8 mins 37 secs How canvas is stopping rubbish entering New Zealand's waterways.

10 mins 5 secs The time saving for councils by implementing the Duraflex green tech drain warden nets.

12 mins 24 secs The Smartech range using canvas material for clean rooms via dust protection room dividers. 

13 mins 58 secs Creating clean rooms for fertiliser plants and manufacturing sites where dust and dirt is created. 

15 mins 53 secs The family business and the role of each of the brothers.  

21 mins 48 secs Covering truck loads was a dangerous activity until the deployment of a cover could be done from ground level...and within 15 seconds.

23 mins 33 secs A plastic free fabric for billboards including the political parties this election is now fully recyclable. 

26 mins 52 secs Getting talent into Northland and the jobs they're currently hiring for. 

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Conversational intelligence is at the heart of the capability that Ambit creates for the enterprise looking to 'know thy customer' at scale. In this broad ranging chat with Josh Comrie we discuss servicing large numbers of customers with 'digital employees', how Ambit delivers actionable insights from those conversations and New Zealand's preparedness for AI in the enterprise space.

A must listen for CEO's and CDO's whose business success is increasingly dependent on retaining and keeping existing customers happy.

LINKS MENTIONED

Ambit AI

Why You Need More Digital Employees


KEY TIMESTAMPS

2 mins 51 secs The business problem that Ambit solves both from a customers worldview when getting support from large companies (power companies, banks, councils and so on) and for large companies to serve customers effectively and cost efficiently. 

4 mins 37 secs The historical context of buyer and seller relationships and the 'bazaar concept', what Ambit does to deliver the artificial intelligence behind the delivery of the conversation experience. 

6 mins 45 secs How the organisation gets smarter and builds out different conversations based on what AI learns about customer conversations, what conversations are appropriate for bots, what conversations need hand off to humans and the ability to start simple and build from there.

8 mins 2 secs How Vector elegantly handles a complex problem in addition to peaky unexpected demand. 

9 mins 37 secs How Ambit might be able to help Buy New Zealand Made.

10 mins 42 secs The challenge with a contact centre environment and how Ambit truly raises the voice of the customer even when a business receives 10,000+ calls in an hour to reveal both intent and the sentiment of the customer.

12 mins 5 secs How to handle bad news with customers, the importance of certainty and how Ambit delivers that on brand, with the right tone and in real time. 

13 mins 21 secs The customer stress detection capability of Ambit. 

14 mins 52 secs The buyers of Ambit, at the CEO for 200-500 seat businesses through to the CDO or CIO for 1,000+ seat businesses. 

16 mins 34 secs New Zealand's preparedness for AI and organisation complexity as an enemy for innovation. 

18 mins 14 secs NZ preparedness (6-7) vs overseas on a scale of 1 - 10. Australia (4), United Kingdom (6-7), United States (4-5) and Singapore (8). 

19 mins 35 secs The three categories of AI.

22 mins 20 secs A brief history of AI going back to 1950's with Alan Turing who was responsible for cracking the Enigma code through to today and why we all rely on AI when we shop on Amazon or get shown a movie on Netflix. 

24 mins 25 secs Why the enterprise is slower to adapt, why we are reasonably early on in market adoption and how new AI entrants between 2016 and 2018 has created some market reticence in the sector.

29 mins 30 secs How Ambit helps ACC who operate one of the largest contact centres in New Zealand. 

33 mins 5 secs Inferring insights from data and why that predictive analytics area isn't something that Ambit is looking at but can be delivered by AI.

BONUS INSIGHTS:

36 mins 49 secs How Josh remains focussed with his investment portfolio and the rules he relies on. 

40 mins 10 secs Keeping on top of your health. 

42 mins 35 secs Where insights come from.

44 mins 42 secs Thoughts on investing in New Zealand manufacturing that isn't technology centric, despite being big technology users, the Internet of Things, AI and the blockchain. 

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Michael Carden is CEO for JoyousHQ, an organisation that specialises in enterprise grade feedback software that sparks action through conversations not surveys.

LINKS MENTIONED

JoyousHQ

Get the 2020 New Zealand Employee Experience Benchmark Report

Read the Genesis Case Study

TIMESTAMPS

2 mins 40 secs What large organisations do with surveys and the limitations with closed loop anonymous feedback. 

4 mins 48 secs How feedback really works within the organisation and the importance of micro-feedback to close the loop via micro conversations. 

6 mins 5 secs Why micro feedback can drive an organisation. 

7 mins 52 secs The JoyousHQ product vision to create an environment where people feel comfortable giving and receiving feedback, and what  are the psychological foundations to make this happen in an organisation.

11 mins 11 secs Providing guidelines to make sure feedback is received adequately and the concept of the equivalency of effort in feedback. 

13 mins 35 secs The limitation of other enterprise software that assumes people work in offices when the reality is 70% of people don't work in offices.

15 mins 22 secs Learning from the JoyousHQ insights across enterprise organisations.

16 mins 45 secs Employees don't really care for anonymity, they are concerned that people treat their feedback seriously. 

17 mins 54 secs The live feed of feedback that JoyousHQ provides that gets the senior management team reconnected with the front line staff.

22 mins 6 secs Michael Carden's journey of building tech businesses, why he started JoyousHQ for the large enterprise and making life better for working people by giving everyone a voice. 

24 mins 23 secs Working with the worlds largest companies with 1,000+ staff. 

25 mins 35 secs Covid as the great business development leveller, being a product led business and skewing to being engineering led not sales led.

30 mins 47 secs Creating a new category of enterprise software based on 

31 mins 46 secs How to take action as an enterprise to affect performance and outcomes and how machine learning can start to understand the causal pathways to employee engagement. 

32 mins 50 secs Work is called work... it's not called awesome. 

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Pattrick Smellie is co-founder of BusinessDesk and in this 180 degree interview reversal, Ryan gets to interview a journalist on how BusinessDesk got started, getting your business into the news, why post election every business will need a trusted source on news for policy impacts and how to get into becoming a news journalist.

BONUS: Pattrick shares one historic moment in his career that truly stood out as momentous.

TIMESTAMPS

3 mins 47 secs What Pattrick Smellie learnt from Roger Douglas as his boss in the 1980's.

6 mins 5 secs Working in institutions of scale in public relations and corporate communications, and the difference of thinking to short and long horizons.

9 mins 10 secs Setting out as a communications adviser, finding a business partner, writing business news and the importance of consistency in creating credibility.

10 mins 55 secs How the GFC impacted the news business, how Pattrick and Jonathan responded and the unintended silver lining.

12 mins 31 secs The belief that traditional news publishers doing news for free wasn't a path for BusinessDesk.

14 mins 37 secs The important moments from getting the first customer, realising that crises can be good for news, understanding margins and getting news profitable.

16 mins 15 secs How businesses can get in to the news (or stay out of the news!) and why it can be better to tell your story than keep it under wraps.

18 mins 11 secs Being willing to take risks and say things that are real when talking with journalists.

18 mins 56 secs Investing in building relationships with journalists.

20 mins 55 secs Getting 200-300 emails a day from PR firms and why they don't get cut through and what does.

22 mins 43 secs The BusinessDesk team of 12 journalists of experienced people across Auckland and Wellington including Brent Melville, Bex Stevenson, Victoria Young, Jenny Ruth, Paul McBeth, Gavin Evans, Dan Brunskill and more.

24 mins 40 secs The shift to trusted news sources through Covid-19, the transition from a wire service to a subscription service in 2018.

26 mins 31 secs The launch of BusinessDesk... and the disruption Covid-19 brought.

29 mins 47 secs What BusinessDesk subscribers get and why businesses are going to need a trusted source of news on policy after the election.

33 mins 35 secs How Pattrick copes with the deluge of daily news and why his KPI in the early days was 'just stay married.'

35 mins 43 secs What Pattrick wants people to know about BusinessDesk.

38 mins 37 secs Advice for budding journalists and the importance of getting into the numbers.

41 mins 1 secs Pattrick on living through a moment in history with the inauguration of Nelson Mandela and being on the plane with Prime Minister Jim Bolger.

43 mins 33 secs The future for New Zealand, the digital technology opportunities, the cleverness and creativity and harnessing it into better commercial opportunity.


LINKS MENTIONED

Become a BusinessDesk Subscriber

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Ezyvet is the software that improves the workflow of vets worldwide helping looking after our pets when they're not well. CEO Hadleigh Bognuda shares the origin story of Ezyvet through to today where their software supports clinical data across the workflows of 40,000 users globally.

TIMESTAMPS

2 mins 5 secs The initials barriers Ezyvet faced getting vets to change their software and how Ezyvet overcame them through showing vets how the software helped vets achieve things medically.

4 mins 20 secs The origin story of Ezyvet and the excitement Hadleigh felt when he knew he change the vet workflow and solve the problem with software rather than build software to solve a market opportunity.

7 mins 25 secs How the business got started with specialist referrals (emergency vets, internal medicine, surgeons, urology, rehab therapy) that could provide a better level of animal care and how those hospital referrals brought scale to Ezyvet.

12 mins 7 secs Discovering best practice and what does great technology look like in the vet space.

14 mins 45 secs The importance of ecosystem partners and how having data flow between platforms it helps in the sales process.

15 mins 36 secs What worked getting in to the United States through one or two very large practices.

23 mins 14 secs Clinical data, financial data, patient data and the analysis that is possible across 1,500 hospitals and 40,000 users globally.

24 mins 45 secs The limitations of AI for brand new software products attempting to compete against an established player like Ezyvet.

27 mins 45 secs Customer centric design, getting vets to use all the software features, the change process and getting the outcomes through grit and determination and why it's not easy... but it's worth it.

32 mins 51 secs Voice recognition through Ezyvet to import dictation and support dictation scripts so that vets can create their own workflows verbally.

35 mins 52 secs The organic approach to market building in the United States, deciding to setup in Dallas Texas and the difference with Ezyvet versus the approach of other Kiwi software companies at growing to 140 employees with 80% of the business coming from US clients.

41 mins 8 secs Why the New Zealand difference with software is being able to hire Kiwi software engineers that are customer facing who can get results quickly.

42 mins 7 secs Product centric software building vs being a sales and marketing company and the product trails behind.

43 mins 46 secs Being humble, being inclusive and getting better government support that can help software companies with their operational support.

Ezyvet

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

David Percy, Founder of Pertronic has been interested in technology and manufacturing for 4+ decades, turning his hobby into a substantial New Zealand business employed over 100 Kiwi's.

TIMESTAMPS

2 mins secs Why David Percy does what he does.

3 mins 14 secs How the increased availability of electronic components and how that has helped upgrade the display of building fire protection systems.

6 mins 26 secs How smoke detector technology has improved and how that helps the fire prevention systems that Pertronic makes.

8 mins 1 secs The buildings and infrastructure that Pertronic protects including large car traffic tunnel systems that protects risk against tunnel fires.

10 mins 14 secs Winning deals in Australia and the benefits of having local people on the ground across Australasia.

11 mins 22 secs 34 years in the industry and how building regulations drives the fire protection systems.

13 mins 42 secs The advantage of being local through customising equipment in a way that multi-nationals are reluctant to do and how a small market for the UK is massive for New Zealand.

15 mins 30 secs The Pertronic team of 157 people across NZ, competing for talent and the advantage of being based in Wellington for computer scientists.

19 mins 35 secs Building bigger premises after the existing production building was bursting at the seams.

21 mins 35 secs The importance of testing. "It's got to be bulletproof."

25 mins 16 secs Why Pertronic focusses on fire detection and evacuation warning systems not smoke alarms or the evacuation plans.

27 mins 1 secs David's safety message about fire and why it's so dangerous when we sleep.

31 mins 22 secs Improving the regulatory environment to get the fire brigade intelligence on the fire before they leave the fire station.

 
LINKS MENTIONED

Pertronic

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com