Welcome to the February 2021 Virtual Summit here at ON Point Mentors
This months question is
“What is your best advice for your clients to help them build strong relationships with their customers?”
As the Numbers Guy – I am always going to say Trust the Numbers and be true to them.
We teach this mindset in our newly launched mastermind and if you stay to the end, I would love you to grab a free eBook as I make my mission to help all entrepreneurs become fluent in Accounting the Language of Business
Customers want to know that you are working in their corner and as Fay Chapple from Fay Chapple International says – walk in their red shoes – in other words think like they do and understand their pain points and work to solve them.
We cover this topic in detail in the opening module – as if you approach things in a negative
Here at Miles Better after starting to work with new customers – I am often asked why I am referring to the business as WE rather than they – this is simply because I believe that when working with a customer I want them to know that I am making the decisions on the numbers as if it was my business
So my overriding advice for all elements of building strong relationships is be true to your self – there is a great saying that I came across during my years of mentoring and coaching – Be yourself as everyone else is taken…..
As you can see from my dress code – I am not your normal Business mentor or accountant – and in fact I have become known for my crazy business shirts and clients reach out and ask when I will be show casing the latest new purchase.
This reflects my style and allows me to be true and also shows my customers how much energy I have and will bring to their business
This can be applied to your numbers too – they need to be accurate and timely so they can help you make decisions that support your goals and not someone else
Numbers are by nature boring to many people but to me they are the alpha and the Omega and if you trust them they will help you at every stage
One of my core pillars for our business is to be the Yoda to your business journey and so relationships come in all sorts of approaches – from being your business conscious when you want to spend cash you don’t have to being there to help blue sky an acquisition or new idea
But to ensure I builder stronger relationship I always get them to TRUST the numbers
So I hope that small piece of advice about being true to yourself and being the supporting role when it comes to your customers helps in some way
As mentioned at the beginning
Here at Miles Better Accounting and Business Services – we help our clients work in Real time, using plain speak so they can make powerful decision
I have just launched a brand new online course that uses all these strategies and I am calling it “Let the numbers decide” a 5 pillar programme to help all entrepreneurs launch/grow their new business idea and to overcome the fear of failing
I would love you to visit www.letthenumbersdecide.com to learn more about the course
Plus to help support the launch and my mission to help as many people become fluent in Accounting the Language of Business I am offer a free eBook and Discovery call if you visit www.thenumbersguy.live and drop in your favorite email
I hope you will join me this year , in finally taking the plunge and overcoming the Some day and launch your own successful business
Thank you for your interest in the summit , and I look forward to working with you on launching your business in 2021
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