In this episode of the Arguing Agile podcast, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando debate the pros and cons of using shared services teams versus fully dedicated, cross-functional teams (otherwise known in Marty Cagan circles as "durable teams").

They explore common arguments made for shared services models, such as resource utilization, cost efficiency, and standardization. Om and Brian then counter these points, discussing the negative impacts on team cohesion, context switching, and ability to deliver customer value quickly.

Understand the organizational and cultural forces that lead to shared services, and arm yourself to advocate for stable, durable agile teams.

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