Lost a $2M deal and nobody discussed why? You're not alone!

Your company is running on hope, not learning.

Product Manager Brian Orlando and Enterprise Business Agility Consultant Om Patel are discussing the potentially career-limiting topic of asking "why does the organization systematically avoid learning from failures?" 

Thanks! We'll be sure to shut the door on our way out... but before we do, we'll explore why sales and product teams never debrief lost deals together, why customer churn meetings feel like career suicide, and why executives are never held accountable for their predictions..

...as well as:
• Why cross-functional lost deal retrospectives rarely happen (and how to run your first one)
• The cost of ignoring customer churn and how to conduct no-blame churn reviews
• Building prediction accountability systems to track strategic bets against reality
• How organizational silos kill learning and prevent teams from improving
• Why "move fast and break things" culture prevents meaningful learning
• Creating learning backlogs and embedding continuous improvement in fast-moving organizations

Today is all about actionable tips, specific questions to ask in retrospectives, and strategies for navigating the political landmines of organizational learning. Today, we're giving you tools to transform how your organization learns from mistakes!

Referenced Episodes:
• AA235 - Changing the Message
• AA199 - W. Edwards Deming: Profound Knowledge for Transforming Organizations
• AA67 - Team Topologies: Organizing Business and Technology Teams for Fast Flow

#ProductManagement #AgileCoaching #CustomerChurn

Team Topologies by Matthew Skelton and Manuel Pais, W. Edwards Deming's work on systems thinking and organizational learning, Amazon's six-pager concept, Arguing Agile Episode 235 (Changing the Message), Arguing Agile Episode 199 (W. Edwards Deming), Arguing Agile Episode 67 (Team Topologies), Silicon Valley move fast and break things culture, 996 work culture

LINKS
YouTube https://www.youtube.com/@arguingagile
Spotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3
Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596
Website: https://arguingagile.com/