Accelerate Your Business Growth

Accelerate Your Business Growth

By Diane HelbigBusiness
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Accelerate Your Business Growth episodes

  • EQ in the Customer Service Experience & Better Cold Calling Strategies
    Today's show brings us Lauren Burnett of the Center for Inner Quality and Colly Graham of Salesxcellence.
    Lauren will be speaking with us about how to increase the value of the customer service experience. Lauren is the president of the Center for Inner Quality. She has provided professional development workshops for leaders and staff for over 25 years. A certified emotional intelligence facilitator and business coach, Lauren serves public and private sectors with programming that includes her own VOICE model for customer service, phone etiquette and call management, leadership, communication, professionalism, workplace attitudes and team work.
    For our second segment we will be speaking with Colly Graham about cold calling. Many people resist cold calling seeking other ways to engage with prospects. Without a strategy and a plan cold calling is doomed to failure – learn what to do before the call – learn how to warm up your cold call, create a rapport with gatekeepers who will help you reach your prospect, get out of voicemail jail.
    Colly brings over thirty-five years of practical sales experience and an ability to empathize with sales people to his business. A licensed practitioner of NLP Colly trained with Richard Bandler in 1998.
    When he entered the field of sales, back in 1969, his lack of knowledge of any selling skills propelled Colly set a goal, to one day, start his own training company. Colly took to heart all that he learned about the sales process and continued to succeed at the art of sales. As his career in sales progressed he became a sales manager, group sales and marketing manager and was responsible for a large sales team consisting of field sales managers, field sales people and a proactive Telesales department. He set up Graham Associates in 1996 (now known as salesxcellence) Since then Colly has trained over 1,000 companies!
    Colly Graham is also a Fellow of the Institute of Sales and Marketing.
    1 hr 32 min
  • The Dos and Don'ts of Sales
    Sales is something that when done correctly will be very successful. Unfortunately, there are some things people do that are not in their best interest.
    During this show we review some specific Dos and Don'ts of the sales process. From prospecting to follow up, from networking to communicating effectively, we cover it all.
    1 hr 2 min
  • The Dos and Don'ts of Sales
    Sales is something that when done correctly will be very successful. Unfortunately, there are some things people do that are not in their best interest.
    During this show we review some specific Dos and Don'ts of the sales process. From prospecting to follow up, from networking to communicating effectively, we cover it all.
    1 hr 2 min
  • Appreciation Strategies & Embracing Your Powerful Presence
    Today's show is sponsored by WIN - Women in Networking. WIN, Women In Networking, is an organization that empowers female professionals. Networking, growth, resources, and community service are the foundations of WIN. WIN believes in building business by building relationships. www.wincleveland.org
    Our first guest is Maia Beatty, founder of Maia Beatty & Associates, a professional development company in Akron, Ohio.
    With Maia's guidance we will be exploring the value of power presence as well as the structure of it. Bet you didn't know there were 3 beliefs, 3 abilities, and 3 actions associated with Powerful Presence, now did you? Me either! But we're going to learn all about it.
    Then we will be joined by Lisa Ryan. Lisa is the Founder of Appreciation Strategies, a multifaceted company that promotes the benefits of gratitude. Lisa will be sharing three simple strategies for incorporating gratitude into your business and your life.
    1 hr 32 min
  • Appreciation Strategies & Embracing Your Powerful Presence
    Today's show is sponsored by WIN - Women in Networking. WIN, Women In Networking, is an organization that empowers female professionals. Networking, growth, resources, and community service are the foundations of WIN. WIN believes in building business by building relationships. www.wincleveland.org
    Our first guest is Maia Beatty, founder of Maia Beatty & Associates, a professional development company in Akron, Ohio.
    With Maia's guidance we will be exploring the value of power presence as well as the structure of it. Bet you didn't know there were 3 beliefs, 3 abilities, and 3 actions associated with Powerful Presence, now did you? Me either! But we're going to learn all about it.
    Then we will be joined by Lisa Ryan. Lisa is the Founder of Appreciation Strategies, a multifaceted company that promotes the benefits of gratitude. Lisa will be sharing three simple strategies for incorporating gratitude into your business and your life.
    1 hr 32 min
  • How To Earn Money With Your Website
    Anita Campbell, CEO and Editor-in-Chief of Small Business Trends (http://smallbiztrends.com) will join host Diane Helbig to discuss what to do if you are starting out today to maximize the value of your website.
    1 hr 2 min
  • How To Earn Money With Your Website
    Anita Campbell, CEO and Editor-in-Chief of Small Business Trends (http://smallbiztrends.com) will join host Diane Helbig to discuss what to do if you are starting out today to maximize the value of your website.
    1 hr 2 min

About Accelerate Your Business Growth

From the publisher's feed

Featured on Inc.com's list of 100 Podcasts That Will Make You Smarter, Better, and Wiser, MSNBC's Your Business, and on the Fit Small Business list of best small business podcasts, this show is…