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Many businesses experience internal competition, department silos, and internal conflict. Don't compete against yourself!
Learn how to get everyone on your team pulling in the same direction. Then you will be able to achieve great work, meet challenging goals, and provide a positive environment.
In this episode, Del shares 10 ways to build a mutually-supportive, high-performing team.
Key Points1. Promote the Abundance Mindset2. Create a Compelling Vision3. Build Trust4. Make Differences Work For You5. Establish Key Performance Indicators6. Encourage Debate7. Require Loyalty8. Establish Ground Rules9. Build a Culture of Accountability10. Celebrate Wins
Conflict is a fact of life. Anywhere there are people, there will be conflict. The key question is, 'How do you handle conflict?'.
In this podcast episode, Del shares 10 ways to work through conflict constructively and be a peacemaker.
Key Points
1. Think win/win.
2. Respond rather than react.
3. Give others the benefit of the doubt.
4. Seek first to understand.
5. Speak the truth in love.
6. Never have a public feud.
7. Always take the high road.
8. Decide to be unoffendable.
9 Aim for reconciliation.
10. Focus on doing your part well.
Strong interpersonal skills help to build healthy personal relationships. And because every business is a relationship business, solid relational skills lead to professional success. In this podcast episode, Del shares 10 simple ways to be 'People Smart'.
Key Points
Strong interpersonal skills help to build healthy personal relationships. And because every business is a relationship business, solid relational skills lead to professional success. In this podcast episode, Del shares 10 simple ways to be 'People Smart'.
Key Points
In this podcast episode, I share 10 simple interviewing and hiring practices that will allow to hire smart to get the right people on the bus.
Key Points
1. Hire for attitude, train for skills. 2. Consider chemistry 3. Ask Behavioral Based Questions 4. Ask the Candidates the Same Questions 5. Follow the 80/20 rule 6. Get Others Involved 7. Check the Candidate's social media 8. Use Your Intuition at the End of the Process 9. Think Out of the Box 10. Make Your Default 'No'
Your company can deliver exceptional service, even in this challenging environment. In this podcast episode, I share 10 simple service excellence practices that will allow everyone in your company to focus on the reason your organization exists; to serve the customer. To download the 10 Best Practices in Customer Service resource guide, CLICK HERE.
Many people are distracted and diffused. In order to be effective and achieve great work, you must be intentional, focused, and disciplined.
In this podcast episode, I share 10 practices that will enable you to work with greater effectiveness, execute on your highest priorities, and deliver superior results.
To download the 10 Best Practices to Enhance Your Productivity resource guide, CLICK HERE.
Giving a presentation should not be something to dread or to get through. Look at it in a positive and confident way. It's your opportunity to make the world a little better place. With these 10 Best Practices for Delivering a Dynamic Presentation, you will be better able to influence, engage, and inspire others. To download the 10 Best Practices for Delivering a Dynamic Presentation resource guide, CLICK HERE.
Working through a conflict effectively with another person takes planning, skill, and the right attitude. In this episode, I share with you a simple and practical model to help you navigate conflict successfully. It's much more rewarding to resolve a conflict than to dissolve a relationship. To download the How to Resolve a Conflict with Another Person resource guide, CLICK HERE.
If you don't go out on a limb, you'll never get the fruit. And if you are afraid of criticism, you'll never make a difference. In this jam-packed podcast, I share 3 practical ways you can overcome your fears and open up a world of possibilities and potential. To download the 3 Ways to Overcome Fear resource guide, CLICK HERE.
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