What does it take to win customers for life? Creating exquisite personalised experiences at the right moment. But with so much data to sift through it can be a challenge to find the right solutions for buyers. In this episode of Walk in the Cloud, our host is joined by Saul Lopes of Currys and Accenture's Katrina Harianto to discuss the most effective ways to build stunning solutions that have customers coming back for more.