VUX World

Achieving high levels of automation with Sovran AI CRO, Clive Elleforde


Listen Later

When Google comes across a voice AI automation problem that it can't solve, and needs to bring in another company to help solve it, you can assume that the company they use know a thing or two about voice AI. You can also assume that company has some compelling technology at its disposal. 

Meet Sovran AI CRO, Clive Elleforde. Clive has decades of experience in business, technology and startup growth and is leading the growth charge at UK-based voice AI tech company, Sovran AI.

Sovran AI has been reaching over 90% automation rates when automating conversations in contact centres with the likes of Sky. Compared to the average level of 11% automation reported by McKinsey, that's pretty impressive.

Clive joins us to share more about what Sovran AI does, how it approaches voice AI automation, and some of the secret sauce that enables Sovran AI to achieve such high levels of accuracy, and so quickly (some Sovran AI projects have gone live in weeks).

Presented by Deepgram

Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

  • Deepgram website
  • Deepgram on LinkedIn
  • Deepgram on Twitter


Links

Visit Sovran AI

Email Clive Elleford directly

Hosted on Acast. See acast.com/privacy for more information.

...more
View all episodesView all episodes
Download on the App Store

VUX WorldBy Kane Simms

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

8 ratings


More shows like VUX World

View all
Pivot by New York Magazine

Pivot

9,517 Listeners

Decoder with Nilay Patel by The Verge

Decoder with Nilay Patel

3,140 Listeners

Pod Save America by Crooked Media

Pod Save America

87,126 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,386 Listeners

Off Menu with Ed Gamble and James Acaster by Plosive

Off Menu with Ed Gamble and James Acaster

2,768 Listeners

Hard Fork by The New York Times

Hard Fork

5,522 Listeners

Huberman Lab by Scicomm Media

Huberman Lab

29,193 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,920 Listeners

The Rest Is Politics: Leading by Goalhanger

The Rest Is Politics: Leading

779 Listeners

People of AI by Google

People of AI

11 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,427 Listeners