In this interview with Kirstin and Mark, Dev Patnaik shares his business approach to listening -- plus his own very personal philosophies of compassion.

We were moved to action and you will be, too.

Dev is the CEO of Jump, a strategy and innovation firm he co-founded in 1998. He is a trusted advisor on strategy and innovation to leaders at many of the world’s most admired companies. Dev is a frequent keynote speaker at major forums, and his writing has appeared in BusinessWeek, Forbes, Fast Company, and many others. He is the author of the book Wired to Care, named one of the best books of the year by both Fast Company and Business Week. Malcolm Gladwell called Wired to Care “just what we need for the lean years ahead.” His forthcoming book, Unleash, is a playbook for leaders trying to grow their businesses in times of extreme change.

When not at Jump, Dev is an adjunct professor at Stanford University, where he teaches a course called Needfinding. In the class, students draw upon methods from anthropology, design, and business strategy to discover insights about people and create new products and services.