Adjuster Talk

AT028 Hurricane Harvey Update and Tips for New Adjusters

We are nearly a week into the destruction caused by the CAT5 hurricane - Hurricane Harvey - that impacted residents throughout Texas this month. The catastrophe and destruction caused by the hurricane has significantly impacted millions of people, causing wind and water damage across millions of homes.

On today’s episode, I’m sharing an update regarding Hurricane Harvey and the devastation it has left in its wake. I’ll share my predictions on how this storm will impact the insurance adjusting industry overall as well as tips for new adjusters working in the field. I’ll also share strategies to help you settle your first Hurricane Harvey claim, ways to stay organized and productive, and the importance of being empathetic and doing your part to help those affected by the storm - even if you haven’t been deployed yet.

“Start dissecting your claims early.” - Jason Heenan

In This Episode of Adjuster Talk:

• An update on Hurricane Harvey.
• How we prepared for the mega-storm.
• Why new adjusters should lean on their support system while in the field.
• The importance of conducting follow-up phone calls with the insurers.
• Tips for closing your first claim during Hurricane Harvey.
• Avoiding the “snowball effect” that often leads new adjusters to quit.
• Creating a checklist of what you need to do for each claim to stay productive and organized.
• The importance of avoiding overscheduling claims.
• The importance of understanding insurance policies.
• The impact of showing homeowners the photos you took while onsite.
• The importance of showing empathy to homeowners and how you can lend support even if you’re not deployed.

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved adjuster roster today!

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved adjuster roster today!

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

AT026 Independent Insurance Adjusting as an Alternative Career with Jason Martinson

Over the last 17 years, Jason Martinson has worked as a dedicated Fire Investigator, firefighter, paramedic, and CrossFit business owner based in Fort Worth, Texas. In 2017, he decided to expand his career knowledge into becoming an independent insurance adjuster specializing in residential property damage claims.

Jason joins me today to share his insight as a new adjuster in the field. He shares the similarities between working as a career firefighter and an adjuster, explains the importance of building your network as you learn the industry, and the importance of managing your time effectively as you advance your career. He also shares his most memorable experience while working claims and the most important lessons he has learned throughout his new career journey.

“It’s all about finding those people who truly want to help you. That’s the key.” - Jason Martinson

In Today’s Episode of Adjuster Talk:

• The importance of effective time-management skills.
• How he got started in the insurance adjusting industry.
• His experience with getting his adjusting license.
• The benefits of riding along with others as a new adjuster.
• The importance of taking a course to learn Xactimate.
• The benefits of outsourcing roof sketches.
• The most memorable experience while working claims.
• The impact that building your network can have on your career as a new adjuster.
• His personal goals as an insurance adjuster.
• Skill set similarities between firefighting and insurance adjusting.
• The importance of setting goals for the future of your career.
• Building and nurturing trust with insurers.
• The importance of building and appearing confident while working with insurers.

Resources Mentioned:

• AdjusterPro
• Advanced Claim Technologies

Jason Martinson’s Tips for Adjusting Success:

1. When you’re just starting out, ask lots of questions.
2. Slow down. Take your time on each claim and report.
3. Stay organized.
4. Stop talking.

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at mindy@royaladjustingser

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

AT024 From Insurance Adjuster to VP of Claims with Robert Moran

Robert Moran is the Vice President of Claims at Worley Catastrophe Claims and Recovery Services. Prior to becoming the VP of Claims, he worked as an independent claims adjuster and field claims specialist. His current role at Worley include responsibilities such as the supervision and development of virtual and on-site personnel, coordination of catastrophe operations, and maintain and improve productivity within his department.

Robert joins me today to share his background and experience in the insurance adjusting industry. He explains the importance of building relationships and how these relationships can impact the future of your career. He also discusses the importance of being flexible, managing your time, and improving your leadership skills and how these traits play a role in future advancements and promotions throughout your career.

“What’s going to make an adjuster successful these days is how flexible they are.” - Robert Moran

In This Episode of Adjuster Talk:

• His background and experience in the adjusting industry.
• The importance of being flexible and able to adapt to changes.
• How building relationships can impact your career.
• The importance of developing leadership skills.
• Qualities of “core insurance adjusters.”
• The importance of properly managing your time.
• Strategies for managing the work-life balance.

Robert Moran’s Advice to New Insurance Adjusters:

1. Advance your industry knowledge and education.
2. Seek a mentor.
3. Be flexible.
4. Be open to new opportunities.

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved adjuster roster today!

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

We get feedback from all over the world. Some share their concerns with us while others seek answers to their questions. While there may be many other concerns that come to mind, today we are going to talk about some of the recurring topics and relevant matters that are being reiterated on our episodes. 

Join me today as I go back to some of the things we previously talked about and as I determine the topics that we consistently hear from our guests. As I look back to the days when I started my career 13 years ago, it’s crystal clear that one of the things that has made an impression on everyone is the importance of having quality relationships. Other recurring topics include several ways to make money on claims and changing careers from being a contractor to an adjuster. 

If you’re unhappy with where you’re at, and you don’t think your body of work is being properly represented through your company for who you’re working for, change companies. Just do it. 

In This Episode of Adjuster Talk: 

• Significance of constantly developing relationships in your career 
• Average age of insurance adjusters 
• Where most of the insurance frauds take place 
• Your power as an independent adjuster 
• Most misrepresented items when others try to make money on claims 
• Working on your foundation as a person and keeping your morals 
• Why transparency is essential in any business 
• Considerations when we consider working with other companies 
• Reasons why you need to align and surround yourself with like-minded people 
• Encouragement to develop your skills and aim to get better  

Join Us & Meet Your CE Requirements!  

Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education Program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk!  

See you there!  

Where:   Haag Engineering Facility  

                 4949 West Royal Lane, Irvine TX  

When:    June 22, 8A.M. to 4P.M.  

Cost:       F

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Welcome to the first episode of Adjuster Talk – your show to connect with the “who’s who” in the property insurance adjusting world with your host, Jason Heenan. Jason is the co-owner of Royal Adjusting Services, an independent property insurance adjusting firm based in Fort Worth, Texas.

Our goal with this podcast is to help other adjusters improve their skills and business as well as those wanting to start a career as an independent property insurance adjuster. Learn tips, tricks, and gain the insight of the pros in the industry to catapult your business from the ground up or take your business to the next level!

“Independent adjusting is not made out for everybody, but the people who make it here can make it anywhere.” – Jason Heenan

What to Expect from Adjuster Talk Podcast:

• Interviews with property insurance adjusting experts.
• Tips for improving your adjusting business.
• Strategies, tips, and insight on starting your adjusting business.

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube.

If you’re interested in working with us, please feel free to email Jason at [email protected] with your resume.

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show