Adjuster Talk

James Corey’s career initially began as a staff accountant after graduating from college. After working in the accounting field for about two years, he quickly realized his dream was not crunching numbers and decided to pivot his career to a more exciting - and dangerous - role as a forest firefighter with the Bureau of Land Management (BLM). After fighting fires for a number of years, he decided to pivot his career again to become a staff insurance adjuster with the American Modern Insurance Group.

James joins me on today’s show to share his experience as an accountant and forest fighter, why he decided to work as a staff adjuster, and how one phone call enabled him to begin his new career journey despite not knowing anyone within the adjusting industry. He shares how his experiences and skills in his previous careers have helped him transition to his new role as an insurance adjuster and how this transition has impacted his life. He also shares how the company trained and prepared him to work in the field, the support he receives from the company as well as his fellow staff adjusters, and the tools he uses while adjusting claims.

“A big thing you learn - whether it’s in accounting, firefighting, or oil fields - is the ability to adapt to different situations. And with claims - every claim is different.” - James Corey

Resources:

• Symbility Property Solutions

Enroll Today for the Royal Adjusting Services Academy!

Are you ready to take your independent adjusting career to the next level? Royal Adjusting Services and Adjuster Talk Podcast are excited to announce our new insurance claim adjusting school - Royal Adjusting Services Academy. At Royal Adjusting Services Academy, you will learn everything you need to know to take your career to the next level, including a curriculum in dynamic, custom, and mock-up rooms and roofs as well as other cutting-edge techniques to help you become successful in the claim environment.

Visit our Royal Adjusting Services Academy website or email [email protected] to apply for your curriculum scholarship today!

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected]

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Damon Hawkins is an independent insurance adjuster and the founder of Steepgear, LLC., an apparel company providing roof safety products specifically designed to reduce the risk of falls and accidents. The patented product is designed to prevent or slow the descent on virtually any roofing material or surface including wood, metal, composite, tile, plywood, and underlayment. The idea for Steepgear apparel was initially inspired from Damon’s years of working in the roofing industry as well as an insurance adjuster and the several instances he has experienced of slipping and falling off roofs.

Darren joins me today to discuss the importance of staying safe while inspecting roofs. He shares how he got started in the roofing industry and why he pivoted his career to become an insurance adjuster. He also shares how his product has helped save multiple lives from roof-related slips and falls, the features that help ensure adjuster and roofer safety while working on roofs, and the rigorous testing his product has endured to ensure it will help save millions of lives to come.

“Ultimately, I just want these guys and girls to come home safe.” - Damon Hawkins

Connect with Damon Hawkins:

• Steepgear, LLC.
• Special Discount Code for Adjuster Talk Fans: Royal10

Enroll Today for the Royal Adjusting Services Academy!

Are you ready to take your independent adjusting career to the next level? Royal Adjusting Services and Adjuster Talk Podcast are excited to announce our new insurance claim adjusting school - Royal Adjusting Services Academy. At Royal Adjusting Services Academy, you will learn everything you need to know to take your career to the next level, including a curriculum in dynamic, custom, and mock-up rooms and roofs as well as other cutting-edge techniques to help you become successful in the claim environment.

Visit our Royal Adjusting Services Academy website or email [email protected] to apply for your curriculum scholarship today!

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved adjuster roster today!

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Chris Howell is an independent insurance adjuster with over a decade of experience. His career initially began in 2004 during the destruction that followed Hurricanes Charlie and Frances that impacted most of southwest Florida. Prior to becoming an insurance adjuster, he was the co-owner of a real estate company as well as a contractor working on home remodeling projects and building custom homes.

Chris joins me today to share how he started his career as an independent insurance adjuster. He shares what motivates him to continue his career as an adjuster, what it was like to work during Hurricanes Charlie and Frances, and tips on how to become a successful insurance adjuster.

“Treat this as a business from day one.” - Chris Howell

In This Episode of Adjuster Talks:

• How his career as an independent insurance adjuster started.
• How treating your insurance adjusting career as a business can lead to success.
• Lessons he has learned throughout his experience in the field.
• The importance of closely monitoring your numbers.
• The importance of asking tough questions while working insurance claims.

Chris Howell’s Words of Wisdom for New Insurance Adjusters:

1. Take the job - your career - seriously.
2. Have a plan in place to achieve success.

Join Us & Meet Your CE Requirements! 

Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education Program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! 

See you there! 

Where:    Haag Engineering Facility 

                 4949 West Royal Lane, Irvine TX 

When:        June 22, 8A.M. to 4P.M. 

Cost:           Free 

Credits:       Continuing Education credits 

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved ad

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Russell Lawrenz is a HAAG Certified roof inspector with American Pride Roofing. After receiving his bachelor’s degree in Mass Communications and Media Studies, he began working with Allstate as a staff CAT adjuster. After working in the catastrophe insurance adjusting industry for over a decade, he decided to pivot his career and begin his journey as a roofer.

Russell joins me today to share his perspective on working as a staff CAT adjuster, the challenges he faced while trying to find a work-life balance, and why he decided to become a roof inspector. He shares the benefits and drawbacks of working as a staff CAT adjuster and how he transitioned from a steady salary-based income to more commission-based earnings. He also shares the tool he uses to calculate estimates, his perspective on why many roofers criticize Xactimate pricing, and explains the importance of homeowners being cautious while hiring a contract roofer.

 “If the estimate is correct from the insurance carrier and the adjuster, and a roofer tells you he can’t work within those numbers, it’s just absolutely bogus.” - Russell Lawrenz

Resources Mentioned:

• Planimeter app

Connect with Russel Lawrenz:

• American Pride Roofing
• Russell Lawrenz website
• Phone: (940) 395-9413

Enroll Today for the Royal Adjusting Services Academy!

Are you ready to take your independent adjusting career to the next level? Royal Adjusting Services and Adjuster Talk Podcast are excited to announce our new insurance claim adjusting school - Royal Adjusting Services Academy. At Royal Adjusting Services Academy, you will learn everything you need to know to take your career to the next level, including a curriculum in dynamic, custom, and mock-up rooms and roofs as well as other cutting-edge techniques to help you become successful in the claim environment.

Visit our Royal Adjusting Services Academy website or email [email protected] to apply for your curriculum scholarship today!

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at mind

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Mark Hoversten is an independent insurance adjuster based near Denver, Colorado whose primary focus is crop liability claims, large commercial loss claims, and high-end residential claims. His career initially began in 1992 after the destruction that followed Hurricane Andrew. Before becoming an insurance adjuster, he was the owner of a roofing company in central Iowa.

Mark joins me today to explain why it is critical to build a solid reputation as a new insurance adjuster, the challenges that many new adjusters may face throughout the course of their career, and the impact that turning down deployment opportunities may have on the future of your career as a new adjuster. He explains how learning how to handle a variety of claims can help you create a reputation as the “go-to person” for IA firms and carriers and the mindset that new adjusters need to develop to build a successful career in the industry. He also shares some of the challenges he has faced throughout his 26-years of experience in the field as well as how he juggles raising a family while being deployed for long periods of time.

“Your reputation in this business will precede you.” - Mark Hoversten

Enroll Today for the Royal Adjusting Services Academy!

Are you ready to take your independent adjusting career to the next level? Royal Adjusting Services and Adjuster Talk Podcast are excited to announce our new insurance claim adjusting school - Royal Adjusting Services Academy. At Royal Adjusting Services Academy, you will learn everything you need to know to take your career to the next level, including a curriculum in dynamic, custom, and mock-up rooms and roofs as well as other cutting-edge techniques to help you become successful in the claim environment.

Visit our Royal Adjusting Services Academy website or email [email protected] to apply for your curriculum scholarship today!

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved adjuster roster today!

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

In the previous episode, we heard the story of how the co-founder of Adjuster Pro, Adam Gardner, started his journey as an insurance claims adjuster. He also shared with us the factors that contribute to adjuster burnout, the things that you can do to prevent this, and the significance of communication in the growth and success of your career.

In today’s episode, Adam talks about the choice he had to make in running his company and its foundation. He also shares the benefits and opportunities that this decision has brought to his business together with the reasons that make Adjuster Pro different from those that offer similar training and classes.

“We think that doing the right thing is good business.” – Adam Gardner

In This Episode of Adjuster Talk:

• How and why Adam and his team are intentional about the culture in their company
• The inspiring story of Adjuster Pro’s decision when the Department of Veterans Affairs decided to stop funding adjuster training including the one for veterans called the ICAP program
• Why being creative is one of the key elements to be a successful catastrophe adjuster
• How Adam got into dispute resolution and how he gets things done
• The turning point when Adam realized he has to make a stand about the kind of company he wants to work for and the professional he wants to be

Connect with Adam Gardner:

• Adjuster Pro Website

Join Us & Meet Your CE Requirements! 

Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education Program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! 

See you there! 

Where: Haag Engineering Facility 

              4949 West Royal Lane, Irvine TX 

When: June 22, 8A.M. to 4P.M. 

Cost:    Free 

Credits: Continuing Education credits 

Connect. Share. Inspire.           

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube.            

If  you’re  interested in working with us, please feel free to email Jason at [email protected]  or Mindy at  [email protected] with your resume to apply to be on our approved adjuster rost

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

AT025 Giving Back in the Adjusting Industry

We have all been new to the adjusting industry at one time or another. As a new independent insurance adjuster, learning everything you need to know to be successful in this industry can be a challenge. That challenge is greatly multiplied if you do not have a solid support system and resources available to help you learn every aspect and nuance of the job.

On today’s episode, I’m discussing the importance of giving back to your fellow adjusters through help, support, and guidance. I’ll explain how spending as little as ten minutes a day helping a new adjuster understand various strategies, systems, and programs can make a significant impact on their career and life. I’ll also explain the importance of collaborating with others to advance your knowledge and understanding in the field and why maintaining a level of common sense while working claims is critical to your ability to succeed in this industry.

“Just a little bit of help to the guys in need, given to the right person, can take you a long way.” - Jason Heenan

In This Episode of Adjuster Talk:

• Giving back in the insurance adjusting industry.
• The importance of helping others.
• Transitioning your attitude from a “competition mindset” to a “resource-oriented mindset.”
• Collaborating with others to advance your skills and knowledge.
• The importance of using common sense while in the field.
• The importance of treating each claim based on its own merit
• Skills that distinguish good adjusters from average adjusters.

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. 

If you’re interested in working with us, please feel free to email Jason at [email protected] or Mindy at [email protected] with your resume to apply to be on our approved adjuster roster today!

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

For many people, becoming a real estate insurance adjuster can often be a confusing process. Determining which licensing schools to attend and finding the right support systems to help you move your career forward is often one of the first – and most challenging – tasks that new adjusters face. What’s worse, statistics show that even once you find a school and obtain your license, about 90% of new adjusters “flame out” early in their career.

With me today is Adam Gardner, co-founder of Adjuster Pro, an insurance claims adjuster training facility based in Bedford, Texas and licensed to teach in numerous states, including Florida, North Carolina, New York, and Arkansas. Adam joins me today to share his story on how he got started as an insurance claims adjuster and what drove him to start – and build – the Adjuster Pro training school to what it is today. He shares his thoughts on why he believes many adjusters fail in the industry and what it truly takes to be successful in the adjusting industry.

I discovered that hard work, determination, and very long hours enabled me to become proficient – and more than proficient.” – Adam Gardner

In This Episode of Adjuster Talk:

• What drove Adam to start and build the Adjuster Pro training facility
• How their services have evolved over the years
• The annual number of new licenses issued by Adjuster Pro
• The evolution of what a claims adjuster does every day
• Why many adjusters “flame out” early in their career – and how to avoid it
• Where people often fail as an insurance adjuster
• How lack of communication can often lead to failure

Join Us & Meet Your CE Requirements! 

Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! 

See you there! 

Where: Haag Engineering Facility 

             4949 West Royal Lane, Irvine TX 

When: June 22, 8A.M. to 4P.M. 

Cost:    Free 

Credits: Continuing Education credits 

Connect. Share. Inspire.           

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube.  

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

In our previous episode, Bill Auten, from Ontario Insurance, described how he started his career as an adjuster and the qualifications his company looks for in an independent adjuster. He revealed that he was once a carpenter as he loved to build things.  He also gave us an idea on what a good file is, at the same time, the importance of taking pictures in the insurance business.    

Today, we talk about the crucial things of what an adjuster should do to get a good claim. Bill shares his experiences in dealing with difficult situations and persons, and, tips on what a new adjuster could do to make himself known in the industry. 

“If it weren’t for the insurance on their property, the economy would crumble.” – Bill Auten

In this Episode of Adjuster Talk:

• Why are documents important
• How a document should be written
• What to do in certain situations
• What insurance does to people
• Advice to new adjusters

Connect with Bill Auten:

• Bill Auten onTwitter
• Bill Auten on Facebook
• Bill Auten on LinkedIn

Join Us & Meet Your CE Requirements!

Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk!

See you there!

                                      Where: Haag Engineering Facility

                                             4949 West Royal Lane, Irvine

                                       When: June 22, 8A.M. to 4P.M.

                                       Cost:    Free

                                       Credits: Continuing Education credits

Connect. Share. Inspire.         

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube.     

If  you’re  interested in working with us, please feel free to email Jason at  [email protected]  or Mindy at  [email protected]  with your resume to apply to be on

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show