Adjuster Talk

Adjuster Talk

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Adjuster Talk episodes

  • Becoming a Successful Claims Adjuster with 16-Year Adjusting Veteran Shemekia Bowens

    Shemekia Bowens is a claims adjuster for AmTrust Financial Services, a financial services company that offers diverse underwriting portfolios to its clients. She has been a professional claims adjuster for over 16 years, has handled various claims, and has helped thousands of clients. One of the most important lessons she’s learned in the industry is how never to forget to be human and give clients a sense of compassion during the most horrible times of their lives.

    Shemekia joins me today to share the wisdom she’s accumulated as a 16-year insurance-adjusting veteran. She shares what made her decide to become a claims adjuster and what made her stay. She explains how you can tell the kind of client you have during the initial call and what you should do to be prepared when meeting them. She also provides tips for those wanting to succeed in this career.

     

     

    “Don't be afraid to try and do something different to achieve your goals.”

    - Shemekia Bowens

     

     

    In This Episode of Adjuster Talk:

    • Shemekia's experience in insurance adjusting claims and what she specializes in.
    • Why did she choose to build a career as a staff adjuster?
    • The techniques she implores when dealing with rude or grumpy clients.
    • Some of the claims she's handled in her 16 years in the industry.
    • How adjusting affected the way she raised her child.
    • The next step in her career and how she plans on pursuing it.
    • How she teaches people about the value of wealth management.

     

    Connect with Shemekia Bowens:

     

     

    ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER

    Visit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.

    This essential resource contains insights and tips to enhance your professional journey.

    Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.

    Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.

    Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future.

     

    Adjuster Talk with Jason Heenan

    Your premier podcast for all things insurance adjusting!

    Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.

    Listen everywhere you listen to podcasts!

    Apple | iHeart | Spotify | Pandora | Amazon

    Royal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.

    So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting. 

     

    29 min
  • From Rookie Adjuster to 100,000 Claims: A Journey of Growth and Resilience

    Today on Adjuster Talk, Jason shares his journey to 100,000 claims, taking us through the ups and downs of his 20-year career in insurance adjusting.

    From humble beginnings as a freshly graduated 21-year-old, Jason dives into the challenges and opportunities he encountered along the way, ultimately leading to the creation of Royal Adjusting Services and reaching the incredible milestone of 100,000 claims adjusted nationwide.

    Recounting his inspiring journey through the insurance adjusting industry, Jason offers valuable insights into the world of claims adjusting and the perseverance required to build a successful business from the ground up.

    "Anything that happens in your business let it be your fault. The day it becomes your fault, you take responsibility for your actions, and then you'll become successful."

    - Jason Heenan

    This Week on Adjuster Talk:

    ·     Starting as a 21-year-old graduate, Jason ventured into insurance adjusting, driven by the promise of travel and the noble notion of helping people.

    ·     Embracing various challenges and opportunities over the years, Jason's career journey led him to significant roles and experiences in the claims-adjusting industry.

    ·     Unexpected events, like Hurricane Katrina, played a crucial role in shaping Jason's career path and expanded his expertise.

    ·     The significance of networking and seeking guidance from experienced professionals in the insurance adjusting industry can't be overstated.

    Jason's enduring dedication and resilience ultimately led to the establishment and remarkable growth of Royal Adjusting Services, now operating in 22 states and handling over 100,000 claims.

    ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER

    Visit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.

    This essential resource contains insights and tips to enhance your professional journey.

    Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.

    Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.

    Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future.

     

    Adjuster Talk with Jason Heenan

    Your premier podcast for all things insurance adjusting!

    Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.

    Listen everywhere you listen to podcasts.

    Apple | iHeart | Spotify | Pandora | Amazon

    Royal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.

    So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.

    17 min
  • Improving as an Independent Claim Adjuster with Jeremy Rettig

    Jeremy Rettig is an independent property adjuster and the founder and CEO of two successful businesses. Makenzie Properties of New Jersey is a privately owned real estate company focusing on investing in residential and commercial properties. Adjusting to 6 Figures offers support and education to new independent claim adjusters through various services and products.

     

    Jeremy joins me today to share his journey to becoming an independent property adjuster. He shares his passion for helping insurance adjusters become successful in the industry and the challenges he has faced throughout his career. He also explains the importance of networking and building relationships as a new adjuster and the impact attending workshops and seminars can have on your success.

     

     

    “Independent insurance adjusting is very much a family-oriented business.” - Jeremy Rettig

     

     

    In This Episode of Adjuster Talk:

     

    • The importance of networking as a new independent insurance adjuster.
    • Expanding your knowledge through workshops and seminars.
    • His most successful year as an insurance adjuster.
    • What inspired him to begin training others to be successful independent insurance adjusters?
    • What motivated him to create Adjusting to 6 Figures?
    • Challenges he overcame while training new adjusters.
    • The importance of properly managing your money.

     

    Connect with Jeremy Rettig:

     

    • Adjusting to 6 Figures website
    • Adjusting to 6 Figures on Facebook
    • Jeremy Rettig on Facebook

     

     

    ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER

    Visit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.

    This essential resource contains insights and tips to enhance your professional journey.

    Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.

    Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.

    Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future.

     

    Adjuster Talk with Jason Heenan

    Your premier podcast for all things insurance adjusting!

    Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.

    Listen everywhere you listen to podcasts.

    Apple | iHeart | Spotify | Pandora | Amazon

    Royal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.

    So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.

     

     

    37 min
  • Witnessing the Evolution: 20 Years of Insurance Adjusting with Jason Heenan

    This week, Jason brings years of experience in the insurance adjusting industry to the table as he discusses the importance of independent insurance adjusting, reflecting on over 20 years in the field and Royal Adjusting Services eclipsing 100,000 claims.

    As he delves back into the podcast scene, Jason’s goal is to shed light on the world of independent insurance adjusting, catering to both beginners exploring this career path and seasoned professionals navigating the ever-evolving landscape of insurance claims.

    Jason reminisces about his career, particularly his first deployment after Hurricane Katrina in 2005. He paints a vivid picture of his challenges and eye-opening experiences, offering a glimpse into the world of independent insurance adjusting from a personal perspective.

    “Things have changed significantly in the last 20 years.

    And you must remember, it didn't happen all at once.”

    ~ Jason Heenan

    This Week on Adjuster Talk:

    ·     Importance of Independent Adjusting: Gain insights into the significance of independent insurance adjusting and the evolving landscape of insurance claims.

    ·     Personal Career Reflection: Jason shares personal anecdotes and experiences from his early career, providing a firsthand perspective on the challenges of independent adjusting.

    ·     Evolving Technology: Understand the significant technological advancements in the insurance adjusting industry over the past two decades.

    ·     Hurricane Deployment: Explore the realities of being an independent contractor during a major natural disaster as Jason reflects on his first deployment after Hurricane Katrina.

    ·     Two Decades of Experience: Discover the wealth of experience and knowledge accumulated over 20 years in the industry.

    ·     Professional Growth: Learn from Jason's journey and the lessons learned throughout his career in independent insurance adjusting.

    ·     Industry Insights: Gain a deeper understanding of the highs and lows of the insurance claims industry, including the day-to-day grind and the impact of industry leaders.

    ·     Future of Insurance Adjusting: Delve into the upcoming topics and episodes that will offer a comprehensive view of the world of independent insurance adjusting, catering to newcomers and seasoned adjusters alike.

     

    ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER

    Visit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.

    This essential resource contains insights and tips to enhance your professional journey.

    Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.

    Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.

    Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future.

     

    Adjuster Talk with Jason Heenan

    Your premier podcast for all things insurance adjusting!

    Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.

    Listen everywhere you listen to podcasts.

    Apple | iHeart | Spotify | Pandora | Amazon

    Royal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.

    So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.

    16 min
  • The Relaunch of Adjuster Talk Coming January 25, 2024!

    Welcome to Adjuster Talk with Jason Heenan, your premier podcast for adjusting insurance insurance! In this episode, Jason, from Royal Adjusting Services, a leading US claims adjusting company, delves into the dynamic world of independent adjusters.

    Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters. At Royal, they handle the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience.

    So whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.

    ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER

    Visit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.

    This essential resource contains insights and tips to enhance your professional journey.

    Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.

    Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.

    Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future.

     

    Adjuster Talk with Jason Heenan

    Your premier podcast for all things insurance adjusting!

    Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.

    Listen everywhere you listen to podcasts.

    Apple | iHeart | Spotify | Pandora | Amazon

    Royal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.

    So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.

     

     

    2 min
  • HURRICANE IAN: How to Stay Deployed for 30+ Days

    You finally made it on your first deployment as an Independent Adjuster when all the sudden you realize, "Hey... this is harder than I thought!"

    The panelists,

    • Chris Stanley
    • Jason Heenan
    • (Everyone else is working the storm!) 


    Break down how to handle a deployment on a major event, including tricks for making a great first impression, advise on how to schedule your days to not get overwhelmed, and much much more. 


    Listen to this episode and get some insight from veterans with 35 years of combined experience.

    _____________________________________________________________________________________

    Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

    Download the "Steps to Becoming an Adjuster Guide"

    Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

    25 min
  • HURRICANE IAN: Should I Stay or Should I Go?

    With all the opportunities to go work claims in Florida for Hurricane Ian some adjusters are asking,

    "Should I stay or go?"

    The panelists,

    • Chris Stanley
    • Jason Heenan
    • Koby Hearn

    Break down what they believe you should think about as you consider going on a deployment or staying in your local area.

    This is a big decision! 

    Listen to this episode and get some insight from veterans with 35 years of combined experience.

    _____________________________________________________________________________________

    Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

    Download the "Steps to Becoming an Adjuster Guide"

    Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

    16 min
  • HURRICANE IAN: What Deployment Should I Accept?

    Hurricane Ian has just devastated Florida and the East Coast and a lot of adjusters are needed to help.

    Now is a great time to be an independent adjusters especially if you are new.

    With all this activity and offers of work which deployment should you accept?

    The panelists today,

    • Chris Stanley
    • Jason Heenan
    • Koby Hearn

    Each offer advice on how to know which deployments to accept and which you shouldn't.

    They all have a message they want shared with you... DON'T BE GREEDY!

    Find out which deployments are right for you by listening to this special edition of the Adjuster Talk Podcast.

    _____________________________________________________________________________________

    Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

    Download the "Steps to Becoming an Adjuster Guide"

    Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

    26 min
  • What is the Biggest Change You See Coming to the Independent Adjusting Industry?

    Change can be frustrating, but it is an inevitable part of any industry. The independent adjusting world is no different and you will constantly hear people talking about how we're going to be replaced by robots among other things. 

    In today's Adjuster Talk podcast episode our panelists will tell you their honest opinions on the changes they've seen and what to expect next.

    The panelists on today's episode are

    1. Chris Stanley of IA Path
    2. Jason Heenan of Royal Adjusting Services
    3. Tinecia Johnson of IA Path & JTL Appraisal Group
    4. Max Olson of IA Path and MDO Adjusting 

    They discuss

    • The biggest change that has happened since they started
    • What they see coming in the near and distant future for the Adjusting Industry
    • The upcoming changes of how Insurance works as a whole
    • How to be prepared and have a rock solid mindset when getting started

    _____________________________________________________________________________________

    Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

    Download the "Steps to Becoming an Adjuster Guide"

    Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

    28 min
  • How Much Do You Need to Earn a Day to Make a Living as an IA?

    Whether you are doing desk adjusting, catastrophic property claims, or daily auto claims, there's a dollar amount you need to be hitting to make it worth your while.  

    In today's Adjuster Talk podcast episode our panelists will discuss their take on how much you need to be making each day to be sustainable. 

    The panelists on today's episode are

    1. Chris Stanley of IA Path
    2. Jason Heenan of Royal Adjusting Services
    3. Tinecia Johnson of IA Path & JTL Appraisal Group
    4. Max Olson of IA Path and MDO Adjusting 

    They discuss

    • How long Chris and Jason have been growing their beards
    • How much the panelists made on their first day as an Independent Adjuster
    • Different perspectives of what the daily numbers should be for Desk, Auto, and Property
    • Do you really need to make six figures a year?



    _____________________________________________________________________________________

    Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

    Download the "Steps to Becoming an Adjuster Guide"

    Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

    25 min

About Adjuster Talk

From the publisher's feed

Dive into the world of insurance adjusting with the "Adjuster Talk Podcast," hosted by Jason Heenan and presented by Royal Adjusting Services. This podcast offers a blend of insightful interviews,…