In 2019, nurse turnover at NYC Health + Hospitals reached a staggering 46%. Fast forward six years, and that number has dropped to just 7%. In this conversation, Natalia Cineas, DNP, R.N., senior vice president and chief nursing executive at NYC Health + Hospitals, reveals how the organization achieved this extraordinary turnaround — from launching nurse residency and mentorship programs, to creating a culture of empowerment where nurses feel heard, supported and inspired.
To learn more about NYC Health + Hospitals nurse residency program, please visit https://www.nychealthandhospitals.org/nursing/professional-practice/residency-program/