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Advice Worth Keeping
Advice Worth Keeping episodes
- Finance's mandates in 2018: Reduced costs, profitable growth and accurate data and analyticsMorris Treadway explains how intelligent automation can help finance meet its top three 2018 mandates.14 min
- Customer experience investments: Finding the sweet spotAvis, Drozd and Cullen discuss why many customer experiences fail to deliver, and how a connected enterprise can help businesses maximize their CX investment.11 min
- Intelligent automation isn't at least on your radar screen? You're late to the game.Ron Walker discusses the pervasiveness of intelligent automation, how organizations are using it, the business benefits they expect to gain from it, and the challenges they're facing from the "partial FTE syndrome."11 min
- Automation will drive "workforce shaping" in 2018Robert Bolton talks about automation and its impact on jobs, and why HR needs to become a "workforce shaper" instead of a workforce planner.16 min
- Evolving the role of digital and physical in today's connected worldDuncan Avis, Katherine Black and Ali Wampler discuss how to deliver on customers' expectations by integrating physical assets and digital capabilities.10 min
- Intelligent automation and the 21st century enterpriseSteve Hill talks about leveraging intelligent automation to drive intelligent business evolution, and many of the priorities enterprises should address over the next several years.15 min
- Artificial intelligence to go mainstream in 2018Cliff Justice explains why artificial intelligence will move from dabbled point solution to mainstream strategic enabler in 2018.11 min
- Banks are spending billions of dollars on AI to give their customers an Amazon-like experienceMitch Siegel and Terry Walls discuss why banks are making technological investments to enhance the customer experience and gain competitive advantage.19 min
- Top trends for 2018: Winning with customersJulio Hernandez reveals how to prioritize a customer-centric perspective to drive profitable growth and compete for the future in an age of e-commerce.13 min
- Competing for growth: Creating a customer-centric connected enterpriseJulio Hernandez shares how organizations can deliver a credible customer experience while executing against vision and generating a credible return.13 min
About Advice Worth Keeping
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Want to broaden your perspective, reinvigorate your organization with a fresh approach that leads to higher performance or lower risk? Tune in to this podcast series of conversations with subject…
matter experts, industry leaders, and eminent researchers who are at the front line of efforts to drive evolutionary and revolutionary changes business operations. Explore our library of audio insights on today's top business issues.