Julio Hernandez advises businesses to identify the "North Star" of their business objective to achieve sustainable outcomes and digital transformation success.
Mike DiClaudio shares the three actions HR practitioners should take in the next 60 days to effectively leverage automation and the advantages of digital labor.
Eugene Kublanov and Kendall Dean discuss how disruptors are bringing new levels of complexity and changing the face of service governance and vendor management.
Dave Brown examines the use of digital labor as a way to ease concerns over possible U.S. immigration actions and to bring outsourced jobs back to the U.S.
Dave Brown discusses the potential impacts of the immigration-related legislation the new U.S. administration will have on offshore captive shared services.
Dave Brown discusses the potential impacts of the immigration-related legislation the new U.S. administration will have on offshore captive shared services.
13 min
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