Rob Wentz shows how modern data platforms can collect and analyze information at a scale and speed that was not possible just a few years ago.

Charles P. Arnold looks at both sides of the equation to examine the recent trend of large enterprises reconsidering their outsourcing strategies – and beginning a countertrend of insourcing.

Cliff Justice explains the implications of how business services are being provisioned: shifting from labor-centric services to technology-centric services such as robotic process automation and cognitive decision-support platforms.

Joakim Abeleen and Tone Leivestad discuss shared services, outsourcing, and global business services from the perspective of the Nordic market and reflect on the key findings of the second semiannual Nordics KPMG Pulse Survey.

Joakim Abeleen and Tone Leivestad discuss shared services, outsourcing, and global business services from the perspective of the Nordic market and reflect on the key findings of the second semiannual Nordics KPMG Pulse Survey.

David Costar explains how employee retention and satisfaction can be improved.

Rick Bertheaud explains how GBS centers can improve the customer experience.

John Mulhall and Stephen Denman explain how organizations can transform their FP&A capabilities.

Joel Osman explains how productivity is increased and costs are reduced by giving employees access to data and the tools needed to enhance decision-making anytime, anywhere.

Mark Spears explains how CEOs look to their organization's talent and talent management systems to differentiate and gain market advantage – and how organizations must respond to that expectation.