First July electric bills went through the roof. Then, hundreds of thousands of Connecticut residents lost power for days after a tropical storm. Today, ratepayer frustration with Connecticut’s largest electric utility, Eversource, are higher than ever.

After years of paying more for electricity with the promise that some would be used to “harden the grid”, many residents are wondering--where did that money go?

This hour, we talk with lawmakers and the state’s utility regulator about how Eversource responded after the recent tropical storm and what needs to change.

Are you an Eversource customer? How do you want to see the utility respond?

GUESTS:

• State Senator Norm Needleman - Senate chairman of the Energy and Technology Committee in the Connecticut General Assembly
• Marissa Gillett - Chairman of Connecticut Public Utilities Regulatory Authority (PURA)
• Richard Schmalensee - Professor of management emeritus at MIT Sloan School of Management, and former Director of the MIT Center for Energy and Environmental Policy Research

Where We Live invited Eversource to join this show, but the company declined to participate.

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