Ag Sales Professional's Podcast by Greg Martinelli

Ag Sales Professional's Podcast by Greg Martinelli

By Greg MartinelliBusinessManagement
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Ag Sales Professional's Podcast by Greg Martinelli episodes

  • “I can’t afford it!” – Podcast

    Says every farmer in today’s economy

    If you call on farmers or livestock producers, then you hear that quote far too many times on your sales calls.  So often that you believe it’s true.  So often that you hang your head and struggle to make sales calls on current customers, let alone cold call on prospects.  You just know that you will get a shotgun blast if you cold call on a farmer and try to sell them a $600,000 piece of equipment, or building!

    If this is you:

    • Don’t lose hope. 
  • Don’t hang your head. 
  • Most importantly, don’t buy into the easy story line that, “I can’t afford it”. 
  • Instead, Listen in to hear 4 thoughts for building your confidence in what you do as a salesperson

    11 min
  • 4 Ways a salesperson can use SWOT to dominate their territory – PODCAST

    Ever been asked to complete a SWOT Analysis?

    Ever wonder why?  Or what you should do with it?

    SWOT stands for:

    • Strengths
  • Weaknesses
  • Opportunities
  • Threats
  • To complete one, you first pick a subject.  This could be a product, a competitor, or most often, yourself.  Then, in a four-box diagram, you identify the strengths, weaknesses, opportunities, and threats to your subject.

    A SWOT is a great way to evaluate anything in your business.

    Listen in as we discuss how to actually use the information you put into your SWOT Analysis

    13 min
  • How Dad farmed won’t get you there

    3 ways to help stubborn customers

    Farming is tough business.  And it just got a lot tougher in the last 12 months. 

    This means selling to farmers is also tough!

    Many times when selling to a farmer, we are asking them to change the way they farm.  We are often introducing new products, services, or technology to them.  

    While we are convinced it is a great solution to their problems, our stubborn customers may not.

    What to do when your stubborn customer says,

    “Well, Dad farmed here successfully for 40 years, and he never used your products…..or used that technology…..or farmed that way.”

    Click on the audio player below to listen to the podcast to learn 3 ways you can help stubborn customers step out of Dad’s shadow.

    12 min
  • 7 ways to be a lifeline to farmers

    Selling to farmers in tough times.

    Farming is always challenging, but right now it’s tougher than usual, with profitability under serious pressure for farmers.

    This means those selling to farmers are feeling the strain too.

    Recently, I had the privilege of collaborating with Margy Eckelkamp from Farm Journal. Together, we outlined seven actionable steps that ag sales professionals can take to support their producers, offering real solutions rather than just commiserating about the tough times.

    Margy did an excellent job capturing our conversation in a concise article, which I think you’ll appreciate.

    You can read it here: 7 Ways to Be a Lifeline to Farmers

    Or click below to listen to my audio version of the article.

    12 min
  • How do your customers make decisions? – PODCAST

    And what is your role as their salesperson when they do?

    Your farmer customers are struggling to stay afloat right now, more than probably ever in their farming history.  Unless they farmed through the 1980’s, right now is their most difficult time.

    Your role as their salesperson or more importantly, their trusted advisor has never been more important. 

    Here are 4 thoughts on a farmer’s decision-making that can help you to help them:

    1. Avoiding bad decisions versus making good decisions:
  • Safe vs Speculative decisions: “Nobody ever got fired for buying IBM” 
  • Apply DISC to help your customers make better decisions
  • Coaching your customer
  • Listen in as we cover the details of these four decision making concepts, so you can help your farmer customers make better decisions!

    14 min
  • The 12 Salespeople Farmers buy from

    How many of them are you?

    1. A salesperson they like: work on this first.  Before going after the sale.  Start by getting to know them as a person and then know them as a business.  Key = Be genuine
  • A salesperson who also likes them: You certainly can sell to someone you don’t like and I’m sure you will over the span of your sales career.  But life is much easier selling to someone you like.  Key = Get to know them.  The initial impression might just be a tough guy cover that your customer uses to block sales people.  Be patient in getting past it and you might actually like them more than you think.  There’s a popular adage that fits here: “Everyone is fighting an internal battle that we know nothing about”
  • A salesperson that Listens & Pays Attention: Seek first to understand.  Key = Ask open ended questions. Learn more than you are taught. Think “Why” but ask “How, What, Where, and When” questions. The word “Why” can make customers defensive. So use it sparingly.
  • A salesperson who cares: You have to care about your customer.  This one is normally not tough for a sales person to convey.  However, it has to be perceived by the customer as real & authentic caring.  Not just caring till you get the sale and then you’re out of there.
  • A salesperson that keeps her word: “I’ll get that to you tomorrow” you tell a customer.  Do it.  Consider that comment a promise or an oath.  If you can’t deliver on it, get back to the customer on why you can’t and when you can.  This is critical as you expect and want them to do the same for you.  When the farmer tells you “I need to talk it over with my son and I’ll let you know our decision to do business with you” – you fully expect and want them to actually get back to you.  This is a two-way street and you need to live up to what you tell them.
  • A salesperson who is an expert in his field: Great news if you are already an expert.  If you aren’t, show your customer how you are working towards becoming the expert.  In the early years, find those experts on your internal team and network them with your customers as much as you can. Find out who your customer thinks is the expert in your field and connect with them.
  • A salesperson who is Honest, Ethical and Above Board: nothing to add here except that you just have to be all three of these.  No matter how much your customer has these traits or not, you have to have them at all times.  If one of your company’s past sales people was not the most honest and ethical person with customers, there are a couple steps to follow.  First apologize for the customer’s bad experience with your company.  Acknowledge that this person is no longer in the company (hopefully they aren’t).  Show that you consistently possess the right qualities and over time the farmer will build trust in you.
  • A salesperson who is “Real”: don’t try to be anything other than who you truly are.  This doesn’t mean you don’t change or try new things.  But your overall style needs to come from you. Try not to spew company policy, rules, or mandates all over your customers. Instead, explain it to them in real and easy terms. One helpful way to do this is explain why your company is implementing the policies.
  • A salesperson who is humble: no matter how important you become internally in the company or how good you are doing with sales, be humble and treat them with respect
  • A salesperson who is busy: not too busy to keep their word and follow up on their concerns, but farmers want to know that you have a viable and active business and other farmers are working with you. 
  • A salesperson who is helpful: this doesn’t mean you have to become their personal Wikipedia source of information or assistance, but a farmer will take flexible & accommodating over rigid & difficult any day.  Warning:  There’s a balance to the two concepts of “My way or the highway” versus “We’re everything to every customer”.  Too much of the first way and you will chase customers off.  Too much of the second way and you can fail miserably or go broke trying to serve everyone. 
  • You – If you work on the above 11 factors –
  • Good luck and let me know how it goes

    9 min
  • Fishing in a swimming pool – Customer Segmentation
    Segmenting your way to Sales Success

    Are you calling on the right prospects in the right places? Are your salespeople calling on the right prospects in the right places?

    You might want to double check with them as I find far too many of us in agribusiness are “Fishing in Swimming Pools” Lots of activity but no results.

    Ask anyone of your salespeople to describe the ideal prospect. How close do their answers match between salespeople or between what you have in the business plan? After eight years of asking thousands of Ag salespeople this question, I still find too many who can’t clearly identify the customer segment they serve best.

    Click on the podcast below to listen in as we discuss the importance of customer segmentation

    11 min
  • Selling to your customer’s customer – Podcast

    Dairy Boots and getting “Robbed”

    Every customer has a customer! 

    This is so important for salespeople to understand that I want to repeat it.  Every customer has a customer! 

    If you sell to an agribusiness like a feed mill, grain elevator or Ag retailer, then that is obvious.  However, you might be thinking that since you sell direct to farmers, this doesn’t apply to you.  But think about a farm.  It’s a business.  Yes, they might be the end user of your fertilizer or tractor, but the consumer chain is just getting started.

    Listen in as we discuss why it is so important to focus your sales efforts on your customer’s customer!

    10 min
  • How to build your Sales Empathy Skills – Podcast

    Do this fun and easy exercise to build one of your most important selling skills

    A critical component to building connections with prospects and customers is the skill of empathy. 

    You might be wondering why I called empathy a skill and not some built in talent or ability.  That’s because I think you can develop empathy by practicing it. 

    Knowing how important this skill is in sales; I violated the rule of Strength Finders. I set out on a mission to fix my weakness. 

    One exercise that I developed and practice frequently helped me in many ways. 

    Listen in as we learn how to develop this critical selling skill!

    10 min
  • Do the Hustle – Podcast

    How to outsell your competition without the lowest prices, the best technology, or biggest marketing budget

    In the 1975, Van McCoy released a hit song and dance called “Do the Hustle”.  The lyrics are very simple and so is today’s message.  The lyrics were literally, “Do the hustle”.  The irony is that it’s also the secret to outselling your competition. 

    Your competition might have better prices, technology, or marketing.  They may have more sales reps, stronger brand recognition, or more free giveaways. However, you have one thing you can always control….Your level of hustle.

    Listen in as we go over the 5 ways to hustle harder for your customers and earn their business!

    7 min

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