"Older people are sometimes not valued and that is so hurtful" A participant at Age Concern Dacorum's Big Q listening event discusses the subject of older people's dignity. Download Dignity video 1

"she said I've had a carer, they sent a man" A participant at a joint Age Concern England/Mencap listening event held in Sheffield discusses the subject of his Aunt's dignity. Download Dignity video 2

"I saw some Id be horrified to be put into because the staff dont seem to care" A participant at Age Concern Norfolk's Big Q listening event discusses the differences in quality between care homes. Download Dignity video 3

"The quality of care: a lot of these carers are untrained." A participant at Age Concern Norfolk's Big Q listening event discusses the quality of care and support. Download Dignity video 4

"Why does one [county] provide more facilities than what the other one can" A participant at Age Concern Hampshire's Big Q listening event questions the fairness of the care and support system. Download Fairness video 1

"My concern which I mentioned before, is the diversity of provision for activity in residential homes" A participant at Age Concern Hampshire's Big Q listening event shares his concern about differences in the quality of care. Download Fairness video 2

"Theres an awful lot of small things in between that allow people to actually live in the community" A participant at Age Concern Metro Bury's Big Q listening event discusses the low level care and support services that are being...

"Its postcode lottery again." A participant at Age Concern Hull's Big Q listening event describes how services can be withdrawn without the needs of the older person changing. Download Fairness video 4

"Who assesses the assessors?" A participant at Age Concern Torbay's Big Q listening event wonders whether enough is being done to make sure the care assessment system is working. Download Fairness video 5

"Care is 24 hours a day, 365 days a year" A participant at Age Concern Hull's Big Q listening event describes how people require care every day not just during the working week. Download Independence video 1