"the carer will only take one of them, not both of them together" A participant at a joint Age Concern England/Mencap listening event held in Sheffield describes the experiences of people in the care system. Download Independence video 2

"I want to go to town and they will not take me to town" A participant at a joint Age Concern England/Mencap listening event held in Sheffield discusses her lack of independence in the care and support system. Download Independence...

"Family carers feel as though they are taken for granted" A participant at a joint Age Concern England/Mencap listening event held in Sheffield discusses support for family carers. Download Independence video 4

In April 2008, Age Concern launched the Big Q campaign to improve the quality of care and support given to older people. Between April and November, Age Concerns around England organised listening events where older people were able to talk...

"Its going to have to cost more money" A participant at a joint Age Concern England/Mencap listening event held in Sheffield discusses the funding of care and support. Download Money video 2

"The systems not fair. Its a disincentive to save." A participant at Age Concern Cheshire's Big Q listening event discusses the subject of paying for care and support. Download Money video 3

"Its discrimination against older people that if you have state pension you cant have the Carers Allowance" A participant at Age Concern Dacorum's Big Q listening event describes the anger many older carers feel at losing the Carer's Allowance. Download...

Terry’s job in a recycling plant was undermining his health. He needed to leave work but as he was 60, he could not draw his pension. He contacted Age Concern Teesside has recently gone back to them Concern as his...

Brenda and Trevor contacted Age Concern Stafford & District because they were having difficulties with their Housing Benefit claim and were afraid that they would not be able to pay their rent. Brenda was becoming very stressed and both were...

Lary is 90, was widowed 3 years ago, and now lives alone. She desperately wanted to stay in the home she has lived in for 60 years. The only problem was that she found getting out to the shops difficult....