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In this episode, Antonija, Helena, and Vitali are chatting about the recent Twitter fiasco involving the firing of Halli, the famous designer from Iceland. As always lately, OpenAI squirmed into our thoughts once again.
In this episode, hosts Antonija Pek and Helena Bukovac discuss the value of customer support in informing and inspiring better user-centered design decisions. They also share their own horror stories where customer support saved the day. Tune in to learn how customer support can provide valuable feedback on user experience, identify pain points, and help designers stay up-to-date on user trends and changing needs. You'll also hear how customer support can collaborate with designers to develop training materials, troubleshoot issues, and track user feedback and sentiment. Join us for an insightful conversation on the importance of customer support in creating a positive brand image and increasing customer loyalty and retention.
In this episode, we're joined by Antonija and Vitali to discuss their views on ChatGPT and generative AI, and the impact it will have on design. One of our guests believes that AI will help us become better designers, while the other thinks that the future of AI could lead to even less demand for designers. Listen in to find out who holds which view, and what it could mean for the future of the design industry.
In this episode we dive into the world of design tokens and explore the relationship between designers and developers. Join us as we delve into the world of UI/UX and product design and explore the future of collaboration.
- https://design-tokens.github.io/community-group/format/
- https://www.fraktio.fi/blogi/mikä-erottaa-design-systemin-ja-komponenttikirjaston (in Finnish still)
- https://www.youtube.com/watch?v=03Hp-bHLftM
Antonija and Vitali share their experiences around error handling and some good practices.
Helena and Antonija visit their list of apps with paid subscriptions and come to a shocking realization. Do we live in the era of subscription hell? Is there a better way forward?
Here are resources for further reading.
https://www.nngroup.com/articles/design-operations-101/
https://www.youtube.com/watch?v=ylDed18OVdY
https://www.figma.com/community/plugin/843461159747178978/Figma-Tokens
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