How should manufacturers use AI better without turning it into another tool that adds more noise?

In this short follow-up conversation, Andy Coyle, Senior Director of Sales at ebm-papst Inc., talks about using AI for research, CRM updates, follow-up, documentation, quoting, and sales support. Sannah connects that back to the real leadership point: AI can speed up repetitive work, but people still own the thinking, the judgment, and the customer conversation.

This short episode follows my two-part conversation with Andy Coyle. Listen to the full conversation in Episode 146 and Episode 147:

Episode 146: Why the Last Mile of Sales Still Happens Face to Face

https://leadershipinmanufacturing.com/why-the-last-mile-of-sales-still-happens-face-to-face-episode-146/

Episode 147: Why Strong Leaders Get Comfortable Saying “I Don’t Know”

https://leadershipinmanufacturing.com/why-strong-leaders-get-comfortable-saying-i-dont-know-episode-147/

Andy Coyle has spent more than thirty years in electronics, distribution, and manufacturing sales, with experience at Hallmark Electronics, Sager Electronics, Laird Technologies, and ebm-papst.

Hosted by Sannah Vinding, engineer, go-to-market leader, and host of the Leadership in Manufacturing Podcast.

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