AI Builders Club – Club Meeting Minutes | Ep. 7: Goodbye Manual Triage, Hello AI Router

Topic: Can AI route every support request to the right human (or bot) without missing a beat?

Meeting Agenda: Reroute your support backlog with AI

This week, Chase and Aaron answer a universal cry for help—literally. Customer support inboxes are a swamp of password resets, bug reports, and feature suggestions. Somebody has to read them all… or maybe not?

In this session, we covered:

• Why tools like Zendesk, Freshdesk, and Intercom still rely on brittle, rule-based flows
• How a Support Router flow could live inside your help desk or act as a real-time API triage layer
• Key inputs: message content, user history, agent skills, urgency, billing data
• Key outputs: instant routing decisions, tags, notes, and auto-responses
• The stack: GPT-4o or Claude, LangChain Router, Pinecone, help desk APIs
• Where AI shines (zero fatigue, 24/7 sorting) vs. where humans win (tone, trust, judgment)

Club Takeaway: Support shouldn’t start with a mystery. With AI as the first responder, the right person sees the right ticket—instantly. That means faster help and less burnout.

Adjourned with: “Routing isn’t busywork—it’s the start of solving.”

See you at the next meeting.

AI Builders Club – Club Meeting Minutes | Ep. 6: Brand Awareness, Upgraded

Topic: What if AI could tap you on the shoulder the moment your brand’s reputation changes?

Meeting Agenda: Stay ahead of brand chatter

This week, Chase and Aaron dig into the moments you wish you’d caught sooner—when a happy user gives you props on Reddit, when your feature gets mentioned in a niche newsletter, or when a small confusion starts to snowball into a support thread. There’s data out there—praise, critique, questions, trends—but it’s scattered, fast-moving, and easy to miss when you’re focused on building.

They explore how AI might give your brand a second set of ears—ones that never sleep, never miss a post, and know when it’s time to speak up (or not).

In this session, we covered: 

• Why Google Alerts and social listening tools still miss the mark
• Inputs: public mentions, review metadata, brand tone, CRM context
• Outputs: urgency-tagged sentiment dashboard, smart response drafts, weekly wins
• Form factor ideas: Slack bot, sentiment browser plugin, “Should We Reply?” toggle
• The stack: Reddit/Twitter APIs, GPT-4o, vector DBs, RAG for tone-aware prompts
• Human vs. Machine: AI listens wide—but only you know when silence is the move

Club Takeaway: A great brand isn’t just about what you say—it’s knowing when the internet’s whispering your name. 

Adjourned with: “The internet has thoughts. Proceed accordingly.”

AI Builders Club – Club Meeting Minutes | Ep. 5:  Save it for Later is Dead

Topic: Can AI finally put “read later” culture out of its misery?

Meeting Agenda: Summarize your stack of unread newsletters

This week, Chase and Aaron wade into the swamp of unread Substacks, podcast queues, and Pocket graveyards. “Save it for later” has become the digital junk drawer—and they’re wondering if AI could just… read everything for you.

In this session, we covered:

• Why existing tools (Pocket, SNIT, even Gmail filters) still leave you overwhelmed

• Key inputs: email newsletters, source links, user settings and preferences

• Ideal outputs: a daily summary email + audio digest you actually want to consume

• Form factor ideas: inbox delivery, 10-minute audio summary, even a call-in voice agent

• The tech stack: scheduled triggers, Gmail APIs, Claude/GPT-4, text-to-speech

• The slippery slope: if AI summarizes everything, who’s actually reading anymore?

Club Takeaway: Saving links is dead weight. Smart summarization shifts the burden off your brain—so you only see the stuff that matters, in the way you prefer to consume it.

Adjourned with: “You don’t need a read-later folder to change a tire.”

See you at the next meeting. No bookmarks allowed.

AI Builders Club Meeting Minutes | Ep. 4: Content Ideas For Days

Topic: Can AI generate smarter content topics than your marketing intern?

Meeting Agenda: Come up with your next 50 content ideas in a flash.

This week, Chase and Aaron dive into the murky waters of topic ideation. Writing content is easy. Deciding what to write is where most people drown. The duo tears into the current crop of tools, explains why they still fall short, and sketches out an AI-powered system that watches your content performance, analyzes your voice, and serves up fresh, strategic topics before you even ask.

In this session, we covered:

• Why tools like ChatGPT, Jasper, BuzzSumo, and Notion AI are helpful, but still too passive
• What an AI topic assistant should actually do: weekly briefs, format suggestions, and content gap alerts
• Ideal inputs: your past content, engagement metrics, competitor posts, audience feedback
• Ideal outputs: new content ideas with rationale, overuse warnings, and evolution tracking
• How the stack might work: OpenAI or Claude, LangChain, Pinecone, and integrations with analytics and CMS tools
• Why humans still win at brand nuance, but AI shines in pattern spotting and scale

Club Takeaway: Topic generation isn’t a one-time brainstorm – it’s a system. Build one that thinks ahead, not just reacts.

Adjourned with: “Thinking is hard. Topic generation doesn’t have to be. ”

See you at the next meeting. 

AI Builders Club Meeting Minutes | Ep. 3: The Proposal You Meant to Write

Topic: Can AI write the pitch that actually lands the deal?

Meeting Agenda: Draft smarter, not harder.

This week, Chase and Aaron take aim at the black hole of sales time: writing personalized proposals. Tailoring a pitch to every prospect sounds great—until it eats your week and leads nowhere.

In this session, we covered:

• Why tools like Copy.ai, Regie.ai, and Hyperwrite help… but still miss the mark

• The ideal experience: select a lead → get a custom proposal in your tone and format

• Key inputs: CRM notes, lead pain points, internal goals, product info

• What it spits out: emails, decks, even video scripts that match your best offer

• The stack: GPT-4o, HubSpot APIs, prompt templates per ICP

• Why humans still matter: making the call, reading the room, sealing the deal

Club Takeaway: A good proposal makes the client feel understood. AI can get you 80% of the way—without copying last quarter’s deck.

Adjourned with: "If you’re still copying last quarter’s pitch into a new doc… maybe don’t.” 

See you at the next meeting.

AI Builders Club – Club Meeting Minutes | Ep. 2: Build Your AI Inbox Assistant

Meeting Agenda: Tame email chaos with smart, personalized automation

Topic: Can AI help you stop dreading your inbox?

Welcome back to the AI Builders Club meetup.

This week, Chase and Aaron take on a daily productivity drain: overflowing inboxes that bury priorities and delay decisions. From cold outreach to forgotten follow-ups, what if AI could categorize, prioritize, and even pre-draft your emails, all while sounding like you?

In this session, we covered:

• Why existing tools (Gmail, Superhuman, Notion Mail) still leave too much manual triage

• Key inputs: Gmail or Outlook access, prior email history, calendar, CRMs, Notion, Slack, personal writing samples

• Ideal outputs: labeled and sorted messages, pre-drafted replies, daily actionable briefs with audit trails

• The tech stack behind the magic: LLMs (Claude Sonnet, GPT-4o), scheduling logic, email APIs, embeddings

• The human factor: preserving your unique voice and priorities so AI augments instead of flattens

• Bonus tangent: rethinking the inbox interface to support agentic workflows

Club Takeaway: Your inbox can finally work for you, but only if you build a system that reflects your logic and your language.

Adjourned with: “Please don’t replicate my physical mailbox digitally.”

See you at the next meeting. Don’t miss the invite in your inbox.

AI Builders Club – Club Meeting Minutes | Ep. 1: Let AI Prep Your Next Meeting

Meeting Agenda: Fix the chaos of external meeting prep

Topic: Can AI rescue us from last-minute scramble syndrome?

Welcome to the first official AI Builders Club meetup. 

This week, Chase and Aaron kick things off with a common workplace pain: external meetings that start with zero prep. Scattered emails, forgotten threads, missing context, what if AI could wrangle it all into a clean, five-bullet brief before you walk in?

In this session, we covered:

• Why current prep tools fall short, and how custom flows can do it better
• Key inputs: calendar events, CRMs, Slack, LinkedIn, meeting notes
• Ideal outputs: fast, focused summaries delivered via Slack or email (with optional coaching tips)
• The tech stack behind the magic: LLMs, APIs, vector databases like Pinecone or Supabase
• The human factor: when AI should step in, and when it should step aside
• Bonus tangent: yak shaving and the hidden costs of workflow bloat

Club Takeaway: Start small, ship fast, and build workflows that make humans sharper, not obsolete.

Adjourned with: “Now that you don’t have to be perfect, you can be good.” – John Steinbeck

See you at the next meeting. Bring snacks.

AI Builders Club – Club Meeting Minutes | Ep. 0: Welcome to the Club

Initiation Agenda: Who we are, what we’re building, and why this club exists

Congratulations, you made it past the velvet rope. This is your initiation meeting into the AI Builders Club.

In this special kickoff episode, co-founders Aaron and Chase invite you behind the curtain to share why they created this podcast and what it means to build real solutions with AI. Forget the hype. Forget the headlines. This club is for the doers, the builders turning AI into tangible tools for work and life.

In this episode, we covered:

• Why the AI hype cycle keeps repeating, and how to break out of it with meaningful builds

• What Plumb is and how it’s helping creators craft agentic, no-code AI workflows

• The weekly format: real-world use cases, raw build breakdowns, and honest debates about what’s worth building

• Our core build principles: smaller bites, start small, and always reduce risk

• How we’re building a community of AI champions, founders, solopreneurs, and internal innovators, who are sharing and shaping the future together

Club Takeaway: This isn’t just another AI podcast. It’s your official entry into a builder’s guild, where we sweat the details and share the blueprints.

Adjourned with: “Every club needs a code. Ours? Build smart. Build responsibly. Build for real people.”

Welcome aboard. 

AI is more than just a buzzword. But what can artificial intelligence actually do for you?

Could AI predict when an employee is about to quit? Can AI automation handle your endless emails and texts? What about improving your dating life? And the big one: could generative AI drain creativity from humanity?

That’s what Aaron and Chase of Plumb AI are here to discuss. This isn’t just another AI podcast. It’s the AI podcast you need to make artificial intelligence work for you.

Forget the techie jargon. No lengthy tangents on machine learning or neural networks here. Just real conversations about how AI can fit into your work-life balance. You’ll hear about  AI workflow automation in project management and professional development, plus how AI chat tools can help us in goal setting and productivity.

Join Aaron and Chase as they explore the practical, the possible, and the ethical puzzles AI brings to the table—all with a personal touch.
Subscribe now to discover how AI can change your everyday life, without the tech headache.

Who is Aaron Dignan?
Aaron Dignan is a transformative thinker and co-founder of Plumb AI. Before this, he founded The Ready, and published his influential book "Brave New Work”. His work continues to shape how companies think about innovation and efficiency. At Plumb AI, Aaron is driving the conversation on AI ethics and practical use, making advanced technology accessible and useful for everyone.

Who is Chase Adams?
Chase Adams is co-founder of Plumb AI, where he brings his extensive background in technology and entrepreneurship to the forefront of AI accessibility. Chase has established a successful track record in tech startups, developing user-friendly software solutions that enhance everyday productivity and decision-making. His passion for making complex tech accessible and beneficial for a non-technical audience is the cornerstone of Plumb AI’s mission. 

What is Plumb AI?
Plumb is an app store for AI. Browse a library of ready-made, AI-powered workflows that can handle everyday tasks at work and at home—whether it’s creating content, analyzing meetings, or planning dinner. Just pick the flows that fit your needs and let Plumb take care of the rest.
Learn more at: https://useplumb.com/