In this episode of AI for Good, we sit down with Rob Mustard, Director of Capital Investment at Scottish Water, to explore how AI is reshaping decision-making in one of the UK’s most critical industries.
With over 30 years in the sector, Rob shares his journey from early scepticism — once viewing AI as a “flash in the pan” — to seeing its real impact firsthand. Today, AI is helping teams navigate the complexity of managing a £1bn+ annual investment programme, turning vast volumes of data into faster, smarter, and more informed decisions.
At its core, this episode challenges the hype and the fear around AI, offering a pragmatic view from the front line of utilities: the future isn’t AI versus humans — it’s the power of both working together.
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