Part 1 of 8: What is GPT (Generative Pre-trained Transformer) and how can it be optimized for Customer Support?

Everyone is talking abut AI and AI GPT. In this podcast series, we will be breaking down eight big questions.

What is GPT (Generative Pre-trained Transformers)?

What is the difference between ChatGPT vs GPT API?

The Knowledge Gap with Generative AI that enterprises need to know (include How GPT works)

Are the answers generated by your GPT application traceable?

How to achieve 95% accuracy with Generative AI answers?

Is your enterprise data secure with GPT?

Does Generative AI work for non-English languages?

Is ChatGPT a viable solution for enterprises?

In this podcast, Prosenjit Sen, Co-founder & CEO, Quark.ai discusses: What is GPT (Generative Pre-trained Transformer) and how can it be optimized for Customer Support? Prodenjit defines GPT, defines ChatGPT and then answers the big application question: can this really be applied by any enterprise easily to derive business value?

Read our TR blog article on AI

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