From Military Discipline to AI Leadership.

95% of AI pilots stall. Only 5% scale. Keith McCormick knows why.

Before teaching over 1M learners on LinkedIn Learning, Keith served in the military, a foundation of discipline and clarity that he now brings to AI adoption.

In Episode 3 of AI Heroes & Headaches, Keith shares why most organizations don’t fail on technology, they fail on culture.

Highlights you’ll hear:

- Why 95% of AI pilots stall, and what the 5% get right

- Messy data = messy AI (no shortcuts here)

- Culture, governance, and upskilling > hype and tooling

What do you actually learn running a $1.8B global brand that helps when you launch a new frontier in AI?

In AI, the hardest code to crack isn’t the tech. It is leadership.

For our very first AI Heroes & Headaches episode, I couldn’t have asked for a better guest than Muralidhar Krishnaprasad (MK), President & CTO of Salesforce’s Unified Agentforce Platform, one of the most authentic, game-changing leaders I’ve ever worked with.

Three months ago in Hakone, Japan, I needed yen to buy a blessed souvenir. Without hesitation, MK walked hundreds of steps down to an ATM, and back up, with me.

It wasn’t about money. It was about trust, respect, and showing up for people when it counts.

In this episode, MK and I dive into:

"We’re in the agentic AI era, and that’s what’s going to make the next level of transformation possible.” -MK

I’ve seen AI deliver million-dollar breakthroughs and I’ve seen it crash and burn.