AI Outcomes

AI Outcomes

By Ben DrakesBusiness
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AI Outcomes episodes

  • Ep27: 4–Steps to Engage Customers on AI Transformation (B2B Sales Guide)

    In this episode of the AI Outcomes Podcast, we dive into Part 2 of our special series on how B2B sellers, consultants, and pre-sales professionals can effectively engage customers around AI adoption. If you missed Part 1, make sure to check it out first—it lays the foundation by showing why AI is not just a technology project but a full-scale business transformation program.

    00:00 Introduction and Welcome
    00:25 Recap of Part One
    01:47 Step 1: Anchor on Business Outcomes
    06:16 Step 2: Map Stakeholders and Governance
    09:51 Step 3: Start Small, Prove Value, Then Scale
    12:26 Step 4: Position Yourself in the Ecosystem

    #AIOutcomesPodcast #B2BSales #SalesStrategy #AIforBusiness #DigitalTransformation #EnterpriseAI #SalesConsulting #AIsales #BusinessOutcomes #FutureOfSales #ArtificialIntelligence #CustomerEngagement #SalesEnablement #AIAdoption

    18 min
  • Ep26 AI Sales Advice Part 1: Mindset Shift

    In Part 1 of this special two-part episode of the AI Outcomes Podcast, Ben Drakes shares practical advice for technology sellers, consultants, and pre-sales specialists looking to engage customers adopting AI at scale.

    00:00 Introduction & Purpose of the Episode
    01:50 Why AI Adoption is Not a Technology Project
    03:41 Real Customer Example: Business Transformation with AI
    05:34 Key Lesson: AI is a Business Transformation Program
    06:50 Vision: Making Employees 30% Better with AI
    08:48 Addressing Job Cuts & Media Narratives
    10:54 Building an AI Policy and Governance Framework
    12:04 CEO-Led AI Initiatives & Team Building
    13:24 The Role of AI Guardians and Cross-Functional Teams
    14:44 Communication & Overcoming Resistance
    16:12 Tracking Adoption and Celebrating Discoveries
    17:38 The Importance of CEO Engagement
    19:15 How Technology Partners Can Get Involved
    20:57 Researching Customer Business Outcomes
    22:06 Researching Customer AI Initiatives & Stakeholders
    23:14 Action Steps & Preparing for Part 2
    24:22 Closing Remarks & Next Episode Teaser

    #AIOutcomes #TechSales #BusinessTransformation #AIinBusiness #AIStrategy #EnterpriseAI #B2BSales #AIforSales #AIGovernance #SalesConsulting #DigitalTransformation

    22 min
  • Ep25: AI | Patient Outcomes | ROI | HPE on Healthcare's New Era

    Alexis Coticchia and Chris Platt from the HPE Healthcare team join me to break down the real-world AI revolution transforming patient care. We move beyond the hype to explore critical use cases—from remote patient monitoring and preventing hospital readmissions to accelerating genomic sequencing and solving healthcare's massive data challenge. They detail HPE's partnership with NVIDIA to provide turnkey AI solutions and outline the three key stakeholders essential for any successful healthcare AI implementation. This is a must-listen for anyone in health tech, IT leadership, or healthcare administration looking to understand how AI is driving tangible outcomes right now.

    Chapters:
    00:00 Introduction and Overview of Healthcare AI
    02:13 AI in Healthcare: Key Focus Areas and Outcomes
    03:42 Healthcare Industry Challenges and Complexity
    05:41 Four Categories of Healthcare Technology Application
    08:44 Patient Outcomes and Real-World Use Cases
    12:14 Data Points and AI-Driven Healthcare Insights
    29:42 HPE's Technology Solutions and Partnership with NVIDIA
    39:15 Keys to Successful AI Implementation
    46:32 The Evolution of Healthcare Sales and Future Outlook
    51:35 Closing and Community Resources

    Connect with Alexis and Chris:
    Alexis:   / alexis-coticchia-873a1617a 
    Chris:   / chris-platt-7831725 
    LinkedIn Group:   / 14677018 

    #AIHealthcare #HealthTech #HPE #NVIDIA #ArtificialIntelligence #PatientOutcomes #DigitalTransformation #HealthcareIT #AIRevolution #HealthcareInnova

    53 min
  • Ep24 AI Adoption Banking Race with Alexandra Mousavizadeh

    Ep24 Alexandra Mousavizadeh, is Co-CEO of Evident Insights and she reveals which financial institutions are winning with AI – and who's at risk of being left behind. 

    I really enjoyed this conversation and learned so much from Alexandra. It's critical to understand how banking and insurance companies are adopting AI as they front run other market verticals. I have found no comparable research to Evident Insights' AI Index: https://evidentinsights.com/

    Discover:
    * Exclusive benchmarks: How banks and insurers really stack up
    * ROI proof points: AI use cases delivering 3X+ returns
    * Compliance tightrope: Balancing innovation with global regulations 
    * Quantum computing's unexpected role in finance's future 

    CHAPTERS:
    00:00 – Intro & Evident's Mission
    02:32 – Mapping AI Adoption in Finance
    07:14 – The 4 Pillars of AI Success
    13:04 – ROI: Real AI Wins in Banking
    19:42 – Generative AI vs. Traditional AI
    27:09 – The Growing AI Divide
    33:21 – Governance & Time-to-Value
    37:29 – Regulation's Make-or-Break Role
    43:30 – Quantum Computing's Future Impact
    53:50 – Regional Battles for AI Talent
    58:10 – Final Takeaways

    Connect with Alexandra onLinkedIn: https://www.linkedin.com/in/alexandra-mousavizadeh/

    Evident's AI Benchmarks: https://evidentinsights.com/

    #ai  #AIinFinance #BankingInnovation #AIBenchmarking #FinTech #FutureOfBanking #QuantumComputing #RegTech #AILeaders

    51 min
  • Ep23 Bill Blain: AI | Jobs | The Economy | Healthcare | Housing | Political Fallout

    Bill Blain is a market strategist, author and regular contributor to the BBC with over 40 years of experience in investment banking and alternative markets, covering everything from sovereign debt to renewable energy. He writes daily on his blog, Morning Porridge, offering insights on markets, politics, and the future of finance. You can find more about Bill here: https://morningporridge.com/about/

    In this conversation, we explore AI’s impact on jobs, the economy, and society—from the ‘Barista Problem’ to NHS funding, sovereign debt, and the future of energy and quantum computing.

    Connect with Bill on LinkedIn: https://www.linkedin.com/in/bill-blain-05411932/

    #ai  #Economy
    #Jobs
    #Healthcare
    #BondMarkets
    #BillBlain
    #MorningPorridge

    47 min
  • Ep22 AI News: Tesla Robo Taxi, Anthropic, Walmart, Microsoft, HPE, Elon Musk, the Pope & More

    In this episode of the AI Outcomes podcast, we unpack the most important AI news stories from across tech, business, ethics, and society. From Tesla’s Robo Taxi announcement and AI-generated NBA ads to Microsoft’s on-device language models, Walmart’s AI transformation, and even the Pope’s views on AI ethics, this episode covers it all—fast, focused, and with business outcomes in mind.

    Chapters
    00:00 – Introduction and Overview
    01:01 – AI in Marketing: NBA Finals Commercial
    04:29 – Microsoft’s Small Language Model for On-Device Use
    08:54 – Y Combinator’s Vision: AI Will Write the Code, Humans Will Guide Outcomes
    13:32 – Powering AI: Data Centers and Energy Consumption
    19:57 – Tesla’s Robo Taxi Launch Announcement
    26:59 – The Future of Autonomous Vehicles
    28:15 – Elon Musk: Financial Strains & Ethical Questions
    33:01 – AI Copyright Lawsuits (New York Times, OpenAI, Meta)
    36:37 – Walmart’s New AI Innovations in Retail
    39:17 – HPE’s Strategy: AI, Cloud, and Customer Outcomes
    42:49 – AI’s Dark Side: Self-Preservation & Existential Risks
    46:01 – The Pope Weighs In: Ethics and Responsible AI
    48:04 – Conclusion and Final Thoughts

    What you’ll learn:
     • How Tesla, Walmart, and Microsoft are using AI in the real world
     • What Elon Musk and Y Combinator are betting on
     • Why HPE is doubling down on AI + Cloud
     • Who’s suing who in the AI copyright war
     • How the Vatican is influencing the ethics debate

    Subscribe for weekly updates on how real companies are using AI to drive results—no hype, just outcomes. Listen on Spotify, Apple Podcasts, or wherever you get your shows:
    🎧 Spotify: https://open.spotify.com/show/7j6LkyNN5WfkoRc5reg3ad?si=9c78eea916da494f
    🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast/ai-outcomes/id1774285714

    #Tesla #Walmart #Microsoft #ElonMusk #ThePope #AInews #ArtificialIntelligence #BusinessOutcomes #HPE #NBA #YCombinator #OpenAI

    50 min
  • Ep 21: Replit, Vercel Rickard Hansson (Weavy CEO) live-codes a WhatsApp clone in 3 hours using vibe coding

    Rickard Hansson (Weavy CEO) live-codes an AI-powered WhatsApp clone in 3 hours using ‘vibe coding’ – discover how this revolution lets anyone build enterprise apps.

    Chapters:
    00:00 Introduction and Background
    01:35 Exploring Vibe Coding
    03:20 Live Demo: Creating a Website with Replit
    09:25 The Future of Vibe Coding in Enterprises
    12:26 Challenges and Realities of Vibe Coding
    20:29 Building Apps with Vercel
    25:38 Creating Conversations with AI Agents
    26:16 Building and Customizing AI Agents
    26:44 Uploading Knowledge to AI Agents
    27:28 Integrating AI Agents in Group Chats
    29:02 Speed and Efficiency of AI Development
    30:04 AI in Sales and Marketing
    33:34 The Rise of Citizen Developers
    37:43 Challenges and Future of AI Development
    45:37 AI in Customer Service
    48:22 Concluding Thoughts and Future Outlook

    Connect with Rickard on LinkedIn: https://www.linkedin.com/in/rickardh/

    Check out Weavy: https://www.weavy.com/about

    Check out vibe coding tools: 
    https://replit.com/
    https://vercel.com/ai

    #VibeCoding #AIRevolution #NoCode #CitizenDeveloper #BuildWithAI #AIAssistedCoding #Replit #FutureOfCoding #AppDevelopment #TechDisruption #Weavy #InternalTools #Klarna #SoftwareDevelopment #AIOutcomes

    48 min
  • EP20: 40% drop in Google traffic? What giant travel operator, Forge Group are doing about it

    In this episode of the AI Outcomes podcast, Ben Drakes is joined by Graham Donoghue, CEO of Forge Holiday Group, one of the largest holiday rental firms in the UK. Graham shares how AI is fundamentally transforming the way consumers search, book, and enjoy their holidays—and how Forge is staying ahead of the curve.

    From metadata optimisation and personalised travel recommendations to automating customer service and enhancing owner image submissions, Forge Holiday Group is turning AI into a company-wide advantage. Graham also lifts the lid on how 40% of their traffic is now coming via AI tools instead of Google Search, and how they’ve rolled out a company-wide AI upskilling program called “AI for All.”

    Chapters:
    00:00 GMT20250611-090740_Recording_640x360
    00:57 Introduction and Graham's Background
    05:16 Market Overview and Impact of Pandemic
    10:29 Shift from Google Search to AI and LLMs
    21:12 AI Business Transformation Program
    32:26 Governance and Implementation Challenges
    40:55 Future Plans and Token Economics
    44:46 Hyperpersonalization and Customer Experience

    Connect with Graham on LinkedIn: https://www.linkedin.com/in/grahamdonoghue/
    Website: https://forgeholidays.com/

    #AI #DigitalTransformation #TravelTech #Leadership #AIOutcomes

    49 min
  • Ep19 Matt Pennell, Sales Manager @ Cisilion: How to not get replaced by AI in Enterprise Sales

    In this episode of AI Outcomes, Ben is joined by Matt Pennell, Sales Manager at Cisco/Microsoft partner, Cisilion for a hard hitting but honest conversation on what it takes to succeed in enterprise sales—especially as AI begins to reshape customer expectations and partner delivery.

    If you’re in B2B sales or partnerships, this is a must-watch episode. Learn how to stay adaptable, embrace AI, and remain truly human in a world that’s becoming increasingly digital.

    Connect with Matt on LinkedIn: https://www.linkedin.com/in/mattpennell1/
    Cisilion website: https://www.cisilion.com/

     #ai #sales #b2bsales #aiinsales #aioutcomespodcast

    1 hr 17 min
  • Ep18 Steve Roach (ePlus Inc.): AI Readiness, Risk, and Real-World Use Cases

    In this episode, we go inside the world of enterprise AI sales with Steve Roach, Account Executive at ePlus Inc. Steve shares how he takes a highly consultative approach to AI engagements, breaking down customers into three stages: AI Curious, AI Ready, and AI Mature.

    We explore ePlus’ AI Readiness workshops and the company’s AI Test Lab, which helps customers run proof-of-concept pilots before scaling. Steve also shares insights from across the tech stack, including Microsoft, Google, and AWS platforms—plus the pitfalls of oversharing in Microsoft Copilot.

    We discuss how AI is transforming the sales industry itself, dive into innovation in the healthcare sector, and compare AI adoption across different verticals.

    Contact Steve on LinkedIn: https://www.linkedin.com/in/steveroach1/

    ePlus website: https://www.eplus.com/ 

    #artificialintelligence #AIinSales #EnterpriseAI #ConsultativeSelling #ePlus #AICurious #MicrosoftCopilot #AIReadiness #AIWorkshops #HealthcareAI #CloudAI #salesinnovation 

    51 min

About AI Outcomes

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AI Outcomes—the podcast that brings you real-world customer stories and data points on how companies are using artificial intelligence to drive business outcomes. If you’re in B2B sales,…