It's a staggering statistic: every year in the United States, diagnostic errors in the healthcare system lead to 370,000 preventable deaths and 400,000 permanent disabilities. But what if hospitals and practitioners could leverage the power of artificial intelligence to cut those numbers in half?

On this episode of Where AI Works, host Serguei Netessine sits down with Elad Walach, the CEO and founder of AIDOC, which aims to set a new standard for AI-powered healthcare solutions by combining clinical logic, operational intelligence, and system-wide accountability to create an entirely new ecosystem. Their conversation offers crucial insights for other enterprise leaders who are navigating AI adoption and implementation in complex, slow-moving, or low-margin industries. It also highlights the importance of aligning AI innovation with measurable financial and clinical outcomes, rather than assuming the benefits will materialize automatically. As Elad puts it, the old saying “If you build it, they will come” is simply not true in the context of modern healthcare — you also have to prove the value of your technology and be able to extract it.

Episode Highlights:

8:23 - Elad discusses the challenge of convincing healthcare providers of the potential of AI when the user or practitioner isn’t the main beneficiary.

15:50 - Elad explains why trying to monetize AI on a per-patient basis was a “disaster” for AIDOC because there was no clear understanding of the value proposition.

19:37 - Elad looks forward to the future of AI-powered healthcare, where applications will not be disease-specific, but comprehensive and generic.