AI+HI Project

Moving from initial fear and curiosity to leading an AI-powered HR transformation, Trisha Farrow, vice president of people at cybersecurity firm Arctic Wolf, shares how she turned challenges into opportunities. She discusses the pivotal role of SHRM's AI+HI Specialty Credential in building her expertise and helping her become a more human-centered leader — which in turn encouraged her to spearhead the development of an AI-driven HR chatbot at her company to enhance efficiency.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

Are you ready to unlock the full potential of AI chatbots in your enterprise?  Markus Bernhardt, principal at Endeavor Intelligence, and Vincent Han, CEO of Mobile Coach, dive deep into the hidden challenges that can derail enterprise AI chatbot initiatives — from integration complexities and data privacy concerns to managing user expectations and delivering real business impact. Learn how to anticipate common pitfalls, implement best practices, and ensure your chatbot delivers lasting impact. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

What happens when scientists and engineers step into leadership roles but struggle with power skills? Enter AI. Gwen Acton, CEO of Vivo Group, reveals how AI is transforming leadership development by helping science and tech leaders master skills like communication, adaptability, and collaboration. With real-world examples and a live demo, Acton shows how AI can turn technical experts into influential, people-savvy leaders. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

From coaching conversations to performance reviews, learn why effective documentation can be a game-changer for HR managers — and how AI tools can help simplify the process, save time, and boost confidence. Hollie Stuart, CEO of FutureGen HR Solutions, shares practical tips for training teams, overcoming resistance to AI, and preparing for a future where technology and HR work hand in hand. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

Is AI a job killer or a game changer? Justin Ladner, senior labor economist at SHRM, uses new SHRM research to unpack the truth about automation, generative AI, and the future of work. Explore the industries most impacted, the myths surrounding job loss, and how technology is transforming — not eliminating — careers. 

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

This episode is sponsored by Robert Half.

Learn how to boost HR team confidence and develop essential AI skills for successful adoption with actionable strategies from SHRM’s new AI Enablement for HR program. In a new segment, Arturo Ferreira, founder of Upscaile AI Training, shares how to tackle real-world HR challenges head-on with practical AI solutions — enhancing employee experience and delivering personalized learning and development. HR leaders will gain a clear, actionable framework to define their AI vision, guide seamless implementation, and deliver measurable business results.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

AI-powered solutions are reshaping the experience for deskless workers — those in retail, healthcare, manufacturing, and other essential industries who make up over 80% of the global workforce. Despite their vital roles, many deskless employees still lack access to basic digital tools, creating significant barriers to engagement, productivity, and safety. 

Jeremy Jacobs, CEO of Undesked, shares the root causes of these technology gaps, from outdated processes to siloed systems, and offers actionable strategies for overcoming them. Learn how organizations can implement mobile-first platforms, automated workflows, and contextual training to empower frontline teams and drive measurable business outcomes.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz 

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

The rapid adoption of AI is creating a significant skills gap, with 69% of business leaders acknowledging its impact, yet only 34% actively addressing it — a clear say-do gap, according to research from DeVry University. This disconnect leaves organizations vulnerable to inefficiencies and missed opportunities. Dave Barnett, chief administrative officer at DeVry University, emphasizes the importance of aligning leadership priorities with workforce development strategies. By overcoming barriers to upskilling, integrating training into workflows, and fostering a culture of adaptability, organizations can empower employees to thrive in an AI-driven future.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

This episode is sponsored by Robert Half.

What happens when the lines between what’s real and what’s not blur in the age of AI? From deepfakes to AI-generated resumes, the challenges of fraud are growing at an unprecedented pace. Zain Zaidi, founder and CEO of TransCrypts, a startup in SHRM’s 2025 Workplace Tech Accelerator cohort, dives into the transformative power of self-sovereign verification — an approach that puts control of verified credentials back in the hands of individuals. Learn how blockchain technology and innovative verification tools are helping HR leaders “discern the truth from the fluff and the fluff from the fraud.”

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

As AI continues to reshape industries, the focus must shift toward creating systems that uplift human dignity and creativity. Michelle Jawando, president of the Omidyar Network, emphasizes that “technology at its highest zenith should dignify labor, augment human creativity, and center humanity.”

Learn how organizations can harness AI to empower workers, build trust, and support human flourishing — ensuring technology becomes a tool for shared power, equitable prosperity, and expansive possibility rather than a force for exclusion or displacement.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r