Airacast

This Explorer Call features Amy Bernal and Paul Schroder talking about Aira Smart Cities. Greg Stilson brings us info on updates to Horizon, iOS and Android apps, plus Explorer feedback.

We transport you virtually to Anaheim and the recent CSUN Assistive Technology Conference, for Aira's Explorer Stories presentation. Chaired by Amy Bernal, this presentation features Jonathan Mosen and Greg Stilson, as well as some contributions from agents and members of the audience.

And on Jonathan's last Airacast episode, he introduces the new Airacast host, Jenine Stanley, who begins her role as Aira's Brand Ambassador on May 6.

This episode contains an archive of our April 2019 Explorer call.

Erin Sanborn tells us about some changes we've made to improve our Customer Care experience in response to your feedback.

Aira's Robyn Leathers joins us to talk about our Access April promotion. Learn about how to score yourself some free Aira and show some love for our awesome access partners.

And Jonathan Mosen is leaving Aira for a new leadership opportunity in New Zealand. He discusses his departure along with his excitement for the future of Aira.

Greg Stilson, Aira's Director of Product Management, speaks with Jonathan Mosen about Aira's partnership with Bose. Greg describes Bose Frames, how and why you might use them, and what the future holds for Bose and Aira. Learn more about Bose Frames on the Bose website.

Australia and New Zealand now have the full range of Aira pricing plans and our Horizon hardware. Learn more on our Australia page or our New Zealand page. There's now a subgroup of Aira's official discussion group, hosted on Groups.io, for Australia and New Zealand Explorers. First, join the main Aira discussion group, then to join the new Down Under subgroup, send a blank email to [email protected]

There's an agent profile in this episode. We meet Aira agent Amanda Nuckoles, who describes being an Aira agent is her dream job.

In listener comments, we hear feedback from a couple of Australian Airacast listeners.

In our March 2019 Explorer call, Aira's Chief Experience officer Amy Bernal summarises some findings from our recent annual Explorer survey.

She then asks some questions arising from the survey related to Aira Access, what an Aira Starter Kit might look like, seeking specialized support from agents and more.

There's a new version of our Aira app for iOS and Android, making it easier for you to take advantage of Aira Access offers. With the updated app comes updated Aira audio training material.

Aira has won yet more awards, this time at the Mobile World Congress.

Coming to CSUN 2019 in Anaheim? Stop by our booth, visit our presentations, and be sure to check out all we have for you at this year's conference.

There are several listener comments in this episode. In one of them, Darrell refers to a great site for converting business cards into VCard format with the assistance of an Aira agent. That site is www.bvcard.com.

And in our featured interview in this episode, Jonathan Mosen speaks with the award-winning Amy Bernal, Aira's Chief Experience officer. We get a snapshot of Amy's story and learn about her role at Aira.

This episode of Airacast features a recording of our February 2019 Explorer call. The topic this month is Aira at the airport.

We hear from Explorer and frequent flyer Jenine Stanley who takes us through the elements of the Aira airport journey. Then we hear Explorer comments and questions.

We hear some listener comments, Jonathan shares some recent Aira experiences, and we learn about Aira's presentations at CSUN 2019. If you're going to CSUN, do look us up and say hi.

Our featured interview is with Greg Stilson, Aira's Director of Product Management. Greg tells us a bit about himself and describes his role. He talks about what's involved in keeping Aira evolving, and talks Aira on Android, the agent dashboard, the future of Horizon, Aira's acquisition of Sendero's mobile products and more. If you're interested in what makes Aira tick and what the future might hold, this is one you won't want to miss.

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Hello! We're here! 

Welcome to the first episode of Airacast. Jonathan Mosen begins by setting the scene. Learn what to expect from the podcast, and how you can contribute.

Our shiny new podcast has a cool new theme produced by Explorer Andre Louis. And there's a snazzy new Airacast logo too, designed by Aira's own Kristie Kaiser. We'll connect to an Aira agent to get that logo described to you in vivid detail.

You can download the free Aira app for iOS and Android, and use it free in more locations and for more tasks. If you subscribe to one of our monthly plans, you can use Aira 24/7, 365, to do more. Now, as the famous Disney song goes, "be our guest, be our guest, put our service to the test". If you register as a free user, you can activate our free trial offer and get 30 Aira minutes for use over seven days.

Listen in this episode to a demonstration of how to sign up as a free user, how to activate the trial, and then how to activate one of our plans right from within the Aira app.

Here's more information about Aira's free trial.

In the first of our agent profile series, meet Emily Hill. Emily began working here as an agent, and is now our Agent Operations Manager. Learn about her Aira journey, and what advice she'd like to give Explorers about making the most of Aira.