For this new season of Airline Voice Radio, we welcome two new hosts. Transformation pioneers and great storytellers Nancy Delgado and Tye Radcliffe take over the mic to explore the road to high-performance retailing by engaging with industry leaders. In this episode, Tye flies solo when he meets with Justin Jovignot, TAP Air Portugal’s Director of Commercial Strategy and Distribution.

In this episode, Tye talks to Melissa Skluzacek, easyJet’s Director of Trading and Revenue Management. Melissa has over 30 years of industry experience and has been with easyJet since January 2020. Her current position is Director of Trading and Revenue Management at the low-cost, UK-based airline. Trading is a British term that speaks to an amplified vision for revenue management. It was that aspect that attracted Melissa to the role.

The Airline Voice Radio series "Reaching New Heights" goes down under and sees Accelya's Jim Davidson catch up with Nadine Dawood Morgan, Head of Distribution and Payment at Qantas. Nadine is a firm believer in communication and education to create NDC advocates ready to spread the word and increase adoption.

Accelya's Jim Davidson continues the "Reaching New Heights" series with Jiri Marek, CEO of Air Serbia. The airline is celebrating 95 years in operations this year, making it the world’s eighth oldest carrier. Jiri is a firm believer that distribution needs to transform, but you’ll have to listen to the podcast to see if he thinks a revolution or an evolution would work best.

The Airline Voice Radio series "Reaching New Heights" returns to the airwaves with Accelya CEO Jim Davidson chatting to Birgir Jónsson, CEO at PLAY Airlines. This Icelandic startup airline is making the most of the resurgence in international travel and has added many new routes to its portfolio, including various US destinations. Not all CEOs can claim to be rockstars, but Birgir was a professional drummer in one of Iceland’s most famous bands, so he’s now setting the tempo for a great startup performance.

Welcome to the new season of Airline Voice Radio, “Reaching New Heights”. These new podcasts are part of the next chapter of our Air Transformation Lab, where we ask airlines where they are on their journey to distribution freedom and retailing excellence. In this first episode, Accelya CEO Jim Davidson talks to Neil Geurin, Managing Director of Digital Customer Experience and Distribution Strategy at American Airlines, about how the carrier is seeing encouraging numbers on their flights and has started thinking holistically about customers rather than if the trip is for business or leisure.

This last podcast in the Titans of the Industry series has Jim Davidson talking to Tamur Goudarzi Pour, Chief Commercial Officer at Swiss International Air Lines and Senior Vice President Channel Management at Lufthansa Group Airlines, about retailing transformation at the Lufthansa Group and for the wider industry.

In this episode, Jim Davidson talks to Julio Toro, Copa Airlines’ Chief Information Officer, about changes in risk avoidance and how new levels of courage will see airlines opt for greater choice over a one-stop-shop approach to retailing technology.

Accelya’s CEO, Jim Davidson, and Juliana Rios, LATAM Airlines’ CIO, took time out of their busy schedules to sit down for a chat at the IATA Digital Data and Retailing Symposium in Madrid. These two titans had quite the conversation about how servicing is as important for travelers as choosing and purchasing a flight. They also discussed how technology providers must come to the table knowing how their solutions let airlines service their customers.

After nearly two years of virtual meetings, Accelya’s Jim Davidson and Amit Khandelwal, who heads up Inventory Management, Distribution, and Revenue Steering at Emirates, were finally able to meet up face to face at the IATA Digital, Data and Retailing Symposium in Madrid. These industry Titans certainly had a lot to catch up on during their chat. They talk about continuous pricing, offer control, and how the customer is always at the heart of strategy.