In this episode of Design Discord, Fernando and Alyssa sit down with Jen Kaplan, Alyssa’s co-founder at Erria, to talk about what it really means to build a platform for independent makers. They get into the complexities of designing for both buyers and sellers, the technical challenges behind creating a marketplace from scratch, and what it takes to rethink logistics, onboarding, and product discovery in a way that truly supports creatives. The conversation touches on Jen’s background as a software engineer, the role of trust and transparency in the businesses, and how Erria is reshaping what a maker-first business can look like.

Check out Erria: https://www.erria.xyz/

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