One of our all-star offices received an online google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the associated fees.

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It’s also where (typically) money flows in – a critical part of the business. But it’s interesting that we are likely to find the lowest paid and least trained employees in the practice running the front desk. There are formal training programs for hygienists and assistants, but little systematic training is available for the dental front office team.

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Get the best of both worlds! Train your dental team to deliver the highest level of customer service. Be the ritz-Carlton and Bloomingdale's of dentistry. Give your patients the all-star patient experience and get results – guaranteed. More money and less stress. It’s that simple. Choose from three convenient methods to train your team. Our industry-leading online team training system provides ease and consistency.

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Although a potential patient may discover your practice through the internet or personal contact, most prospective patients will get in touch with your dental office on the phone. Your receptionist will have to manage the appointments of existing patients through the phone as well. This means the way your front desk receptionist communicates on the phone will profoundly impact your practice’s success, so you can understand how important dental office phone training is.

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I finally got around to writing a blog post that reflects my experience with dental receptionist training the good and the bad. So, to provide some context, Alex Nottingham is my husband and founder, and CEO of all-star. I am the co-founder and VP of training for all-star and developed the phone success course for all-star’s online training program.

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Alex Nottingham is my husband and founder and CEO of all-star. I am the co-founder and VP of training for all-star and developed the phone success course for all-star’s online training program. Alex’s father is a dentist and had his own practice for nearly five decades. A few years after Alex and I met, his dad asked Alex for his help with the business side of the practice.

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-receptionist-training-trial-by-fire/

Get the best of both worlds! Train your dental team to deliver the highest level of customer service. Be the ritz-Carlton and Bloomingdale's of dentistry. Give your patients the all-star patient experience and get results – guaranteed. More money and less stress. It’s that simple. Our industry-leading online team training system provides ease and consistency. In-office training helps jump-start results.

Visit Us:- https://www.allstardentalacademy.com/

Your dental office on the phone. Your receptionist will have to manage the appointments of existing patients through the phone as well. This means the way your front desk receptionist communicates on the phone will profoundly impact your practice’s success, so you can understand how important dental office phone training is.

Visit Us:- https://www.allstardentalacademy.com/dental-training/dental-office-phone-training-5-tips-to-improve-your-receptionists-phone-skills/

Dental coaching should pay for itself! Rather than waiting years for a return on your coaching investment, our coaching process is designed to more than pay for itself within 90 days, so your focus can shift to long-term growth strategies.

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Motivate your team and see immediate results with in-office dental training. An all-star coach visits your office either in-person or virtually with a customized training plan to coach, role play, help implement profitable systems, and work with your team to meet your practice’s urgent needs.

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