All Things Considered Franchising Podcast

All Things Considered Franchising Podcast

By Scott MilasBusinessEntrepreneurship
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All Things Considered Franchising Podcast episodes

  • Scotty Milas' All Things Considered Franchising Podcast w/ John T. Hewitt, CEO of Loyalty Brands

    In this episode of the All Things Considered Franchising Podcast, Scotty Milas interviews John T. Hewitt, a 50-year veteran in the franchising industry. John is the CEO of Loyalty Brands and the founder and chairman
    of the board of Liberty Tax. Loyalty Brands is a cohesive group of franchise businesses and services designed to work together to help the franchise buyer prosper quickly and over the long term.

    With a background in tax services, John has built two of the top 100 retail chains in the United States and Canada. He has brought in over 5,200 franchisees and has a record of accomplishment and success in franchising.


    Scotty and John discuss franchising's advantages and the importance of happy and successful franchisees. John tells Scotty, "When you have franchises, about 95% of the macro-owners, so it's a competitive advantage."

    In terms of happiness and success, he explains, "If you have happy, successful franchisees, you are going to be wildly successful. If you don't, you're going to fail."


    Finally, John shares his experiences in founding and growing Liberty Tax and his current venture with Loyalty Brands. He emphasizes the need for franchisees to follow the system and highlights the role of criticism in improving and evolving a franchise system. John says to Scotty, "Learn the system. And then once you get it down path, then tinker."


    Key Takeaways:
    -Franchising offers the advantage of having franchisees who act like owners,
    providing a competitive edge over businesses with employees.
    -Building a successful franchise system requires happy and successful
    franchisees. Franchisees should be profitable and satisfied with their investment.
    -Many businesses fail at franchising because they do not understand the
    importance of happy and successful franchisees.
    -Franchisees should follow the system religiously and avoid tinkering with the
    established processes until they have a solid understanding of the system.
    -The key to success in franchising is managing the balance between income and
    expenses, ensuring that the right structure matches the income generated.

    Scotty Milas can be reached at [email protected] and (860)751-
    9126.
    John T. Hewitt can be reached at https://www.linkedin.com/in/john-t-hewitt-9917b7149

    #allthingsconsideredfranchising #scottmilas #businessownership
    #franchiseopportunities #johnthewitt #loyaltybrands #happyfranchisees #libertytax
    #learnthesystem

    27 min
  • Scotty Milas' All Things Considered Franchising Podcast w/ Michael Stone, President & CEO of CertaPro Painters

    In this week's episode of "All Things Considered Franchising," Scotty Milas interviews Michael Stone, the President and CEO of CertaPro Painters. With over 24 years of experience in the industry, Michael has played various roles within the company and has witnessed the power of franchising in creating a successful livelihood for himself and his family. He has helped CertaPro Painters become a billion-dollar brand and deeply understands the importance of franchising in the entrepreneurial journey.


    Michael shares his personal journey within the franchise industry with Scotty and highlights the unique opportunities that CertaPro Painters offers potential entrepreneurs. He emphasizes that CertaPro Painters is not just a painting business but a leadership development business that provides a roadmap for scaling a professionally managed painting operation. Michael tells Scotty, "You're not going into the painting business. You're going into the leadership development business."


    Michael then discusses with Scotty the compelling reasons to consider CertaPro Painters as a franchise, including the cost-effectiveness of painting services, the high demand for home and commercial painting, and
    the extensive support and resources provided to franchisees. He states, "We give our franchise owners a roadmap or a blueprint on how to scale a professionally managed painting operation."


    Finally, Michael emphasizes the importance of embodying CertaPro's core values and practicing continuous improvement for success in the franchise. He sums it up to Scotty like this, "The most important attributes that matter to being a successful CertaPro owner is, do our core values resonate with
    you?"

    Key Takeaways:
    -CertaPro Painters offers a compelling franchise opportunity in the painting industry, which is cost-effective and in high demand for both residential and commercial properties.
    -CertaPro Painters has a proven business model, extensive support, and resources, including training, marketing, and a strong leadership development program.
    -The company has a strong reputation for quality, professionalism, and customer service, leading to high customer satisfaction and repeat business.
    -Successful CertaPro Painters franchisees embody the company's core values and practice continuous improvement, allowing them to scale their businesses and achieve financial success.


    Scotty Milas can be reached at [email protected] also at
    (860)751-9126. Michael Stone can be reached at [email protected]


    #allthingsconsideredfranchising #scottmilas #businessownership
    #franchiseopportunities #michaelstone #certapro #paintingindustry #paintingfranchise #franchiseopportunities

    24 min
  • Scotty Milas' All Things Considered Franchising Podcast w/ Parker Smith - Grand Welcome Franchisee

    In this episode of "All Things Considered Franchising," host Scotty Milas interviews Parker Smith,
    the Managing Director of Franchising at Grand Welcome. Grand Welcome is a short-term vacation
    rental property management company. Parker comes from a family of entrepreneurs and has a
    background in contracting, construction, real estate, and property management. Parker decided
    to venture into business ownership after his family sold their previous business to private
    equity.

    Parker shares with Scotty his journey from working in his family's business to becoming an
    independent business owner through franchising. He discusses the importance of finding a
    franchise that aligns with your personal and professional values and the benefits of
    having a coach and being part of a franchise system. Parker also emphasizes the value of making
    mistakes and learning from them as a business owner. He encourages young entrepreneurs not to be afraid to innovate within the parameters of their franchise. Parker tells Scotty, “Don't be
    afraid to be creative. That's the most amazing thing about being an entrepreneur: you get to be
    creative and run your business the way you want to."


    Key Takeaways:
    -Finding a franchise that aligns with your personal and professional values is crucial for long-term
    success.
    -Having a coach or mentor experienced in franchising can provide valuable guidance and
    support.
    -Franchise systems provide a framework for success, but entrepreneurs should feel
    empowered to be creative and innovate within the system.
    -Young entrepreneurs have the advantage of different working methods and can bring fresh
    perspectives to their businesses.


    Scotty Milas can be reached at [email protected] and by phone (860) 751-9126.
    Parker Smith can be reached at www.linkedin.com/in/parker-smith-3028b6113


    #allthingsconsideredfranchising #scottmilas #businessownership #franchiseopportunities
    #parkersmith #grandwelcome #rentalpropertymanagement #youngentrepreneurs

    29 min
  • Deciding to Work on Your Own or with a Consultant: Part II

    Scotty Milas is the founder and podcast host of All Things Considered Franchising.
    He is also a successful franchise consultant with extensive experience in the
    franchising industry.


    In this episode, Scotty discusses the next steps after making the decision to learn
    more about business ownership and investing in a franchise. Scotty emphasizes
    the importance of creating a roadmap and understanding one's criteria for
    selecting a franchise.

    He explores different business categories, such as pets,
    beauty, food, health and fitness, education, and home services. He says, "The key
    to remember now that you've made up your mind to go forward is that you want
    to leave the door wide open to educate yourself about the brand."


    Scotty also highlights the significance of considering one's skill sets, time
    commitment, and investment level when choosing a franchise. He explains the
    benefits of working with a franchise consultant and how they can help individuals
    navigate the franchising process. As Scotty explains, "The biggest mistake that
    you're going to make is if you say to yourself, I want to research this on my own.
    After being introduced to opportunities by the franchise consultant, I call it
    predetermining what your expectations are going online."


    Key Takeaways:
    -When considering business ownership and investing in a franchise, it is crucial to
    create a roadmap and understand one's criteria for selecting a franchise.
    -It is important to consider one's skill sets, time commitment, and investment level
    when choosing a franchise.
    -Working with a franchise consultant can provide valuable guidance and help
    individuals navigate the franchising process.


    Scotty Milas can be reached at [email protected] and at
    (860)751-9126.


    #allthingsconsideredfranchising #podcast #scottmilas #businessownership
    #franchiseopportunities #franchiseconsultant #guidance #commitment

    17 min
  • Steps to Researching & Exploring Business Ownership: Part I

    All Things Considered Franchising Podcast

    Scotty Milas is the founder of All Things Considered Franchising and the owner
    of ScottMilasfranchiseCoach.com. With years of entrepreneurial experience,
    Scotty started his organization to provide free guidance, education, and
    resources to individuals interested in researching and exploring business
    ownership. As a franchise consultant coach, he helps people make validated
    decisions by understanding their goals and needs.

    In this episode, Scotty Milas discusses the first steps to researching and
    exploring business ownership. He emphasizes the importance of
    understanding your why "before diving into the process." Scotty says, "Knowing
    your why is really important because knowing what you're trying to
    accomplish by leaving corporate America is also important."

    Scotty advises against solely relying on online research and recommends
    finding a franchise consultant coach who can provide expertise and
    guidance. He highlights the need to think like a business owner and not an
    employee when considering franchise opportunities. Scotty also emphasizes
    the importance of trust and finding a consultant who listens and provides
    transparent feedback. As Scotty explains, “Make up your mind that this is what
    you want to do and then reach out and find somebody, an expert, someone
    like myself, perhaps it's somebody that you know or somebody that can be
    referred to you to help you and guide you through the process."

    Finally, Scotty concludes by emphasizing that the decision-making process in
    franchising is a yes or no, and that "maybe" is not an answer.

    Key Takeaways:

    -Thinking like a business owner, not an employee, is essential in the decision-
    making process.
    -Finding a consultant who listens, provides transparent feedback, and builds
    trust is important.
    -Franchise exploration is a yes or no decision, and "maybe" is not an answer.

    Scotty Milas can be reached at [email protected] and at
    (860)751-9126.

    #allthingsconsideredfranchising #scottmilas #franchiseopportunities
    #businessownership #transparentfeedback #franchiseadvice

    16 min
  • Scotty Milas' All Things Considered Franchising Podcast w/ Beck Miller Director of Franchising at LaundroLab

    All Things Considered Franchising Podcast

    In this episode, Scotty Milas interviews Beck Miller, the Director of Franchise Development at LaundroLab. After working in an unfulfilling job, Beck took a risk and joined an upstart laundry company, which eventually led to his role at LaundroLab. With his operational experience and understanding of the laundromat business, Beck can provide valuable insights and support to potential franchisees.

    Scotty and Beck discuss the changing landscape of the laundromat industry and the unique opportunities it presents for entrepreneurs. Beck shares his background in economics and how he transitioned into franchising. He explains the business model of LaundroLab and how it differs from traditional laundromats. They also discuss the qualifications and financial requirements for potential franchisees and the support and training provided by LaundroLab. Beck tells Scotty, "Our support team creates training videos, has a full call line, all of those kinds of things to continue making that operation as easy as possible and saving you money on the back end."

    Beck also highlights the role of technology in the industry and the benefits it brings to franchisees. He explains to Scotty how technology plays a significant role in the laundromat industry, enabling efficient operations and better customer experiences. He mentions that LaundroLab utilizes a mobile app for payments and tracking and advanced backend systems for auditing and control.

    Overall, this episode provides valuable insights into the laundromat business and the opportunities available for investors. Regarding investors, Beck best sums it up like this, "Being able to talk about the day to day, talk about the unit economics of the business at a detailed level, especially with an emerging brand, it really helps candidates make an educated decision."

    Key Takeaways:
    • The laundromat industry is undergoing a transformation, with advancements in technology and the entry of more sophisticated investors. LaundroLab is at the forefront of this trend, offering a modern and scalable business model.
    • LaundroLab franchisees fall into three categories: entrepreneurial executives, budding franchisees looking to diversify, and multi-unit operators. Each category brings unique skills and experiences to the business.
    • The LaundroLab business model combines traditional laundromat services with additional offerings such as drop-off, pick-up, and delivery. This allows franchisees to cater to a wider range of customers and maximize the utility of their stores.
    • Scotty Milas can be reached at [email protected] and at (860)751-9126.

      Beck Miller can be reached at linkedin.com/in/beckmiller

      #allthingsconsideredfranchising #scottymilas #businessownership #franchiseopportunities #beckmiller #laundrolab #technology #industrytransformation #franchiseepotential

      24 min
    • Scotty Milas' All Things Considered Franchising Podcast w/ Doni Ferreira Franchise Development Manager @ iTrip®

      In this episode of "All Things Considered Franchising," host Scotty Milas interviews Doni
      Ferreira, the Franchise Development Manager at iTrip. With over 11 years of experience in the
      franchise industry, Doni is passionate about responsible franchising and helping
      entrepreneurs navigate the world of business ownership. He provides support, guidance, and
      education to franchisees, ensuring their success in the industry.

      Scotty and Doni discuss the unique aspects of iTrip as a short-term vacation rental
      management franchise and the role of technology in its success. As Doni states, "Without
      technology, it's very difficult to scale." He also explains how iTrip's integration with over 80
      booking sites allow properties to be marketed and promoted simultaneously, attracting more
      travelers, and increasing revenue.

      They also touch on the regulations in the short-term vacation rental industry and the importance of being a professional property management company. Doni highlights the qualifications and skill sets required for potential franchisees. As he explains to Scotty, “Sales aptitude and networking skills are vital for success in the iTrip franchise, along with a full-time commitment to building and scaling the business.”

      The episode concludes with Doni sharing exciting news about iTrip's elite partnership status
      with Verbo and their plans for international expansion. Doni says, "The fact that we are
      software lead partners with Verbo is huge. It allows us to be beta testers for new technology
      and stay ahead of the competition."

      Key Takeaways:
      -iTrip is a technology-driven short-term vacation rental management franchise that
      focuses on scalability and growth.
      -Regulations in the industry are expected and welcome, as they indicate the maturity and
      establishment of the short-term vacation rental market.
      -Professional property management companies like iTrip provide peace of mind to
      property owners and differentiate themselves from individual operators.

      Scotty Milas can be reached at [email protected] and (860)751-9126.
      Doni Ferreira can be reached at linkedin.com/in/doniferreira

      #allthingsconsideredfranchisingpodcast #scottmilas #businessownership #itrip
      #franchiseopportunitites #doniferreira #vrbo #rentalmanagement #vacation

      32 min
    • Scotty Milas' All Things Considered Franchising Podcast w/ Aaron Harper CEO & Founder of Rolling Suds

      In this episode of "All Things Considered Franchising," host Scotty Milas interviews Aaron Harper, the CEO, and owner of Rolling Suds, a power-washing franchise concept. Aaron has helped grow multiple brands in the franchising industry, including a carpet cleaning brand and a drywall repair brand. Aaron is dedicated to building a brand and providing exceptional experiences to franchisees and customers. Aaron speaks with Scotty, shares his journey in the franchising industry, and discusses the characteristics of successful franchisees. He emphasizes the importance of grit and execution in franchise ownership and advises against the misconception of running a franchise part-time. As he explains to Scotty, "I don't think any person should buy a franchise thinking that they're going to run it 5-10 hours a week or 2 hours a month." Aaron also provides insights into the process of franchising a business and highlights the need for a strong infrastructure and lead generation to support franchisees. He tells Scotty, "You're buying a system, you're paying a quarter million dollars or $100,000 or taking out an SBA loan for the system. It'd be crazy not to follow the rulebook instruction manual." He goes on to explain the unique opportunities and challenges in the power-washing industry and how Rolling Suds aims to become the largest power-washing company in the world. Aaron tells Scotty the power washing industry has seasonal and non-seasonal aspects, with commercial services offering more year-round opportunities. Key Takeaways: • Successful franchisees need to have grit and a strong execution mindset. • Franchisees should focus on imitating the established system before innovating. • The myth of running a franchise very part-time is not realistic, and franchisees should be prepared to invest significant time and effort into growing their business. • Rolling Suds is looking for franchisees with high liquidity, risk tolerance, and a desire to build a multimillion-dollar business. • The power washing industry has seasonal and non-seasonal aspects, with commercial services offering more year-round opportunities. Scotty Milas can be reached at [email protected] and at (860)751-9126. Aaron Harper can be reached on LinkedIn: linkedin.com/in/aaron-harper-998140125 #allthingsconsideredfranchising #scottmilas #businessownership #franchiseopportunities #aaronharper #rollingsuds #powerwashing #investmentoftime

      27 min
    • Scotty Milas' All Things Considered Franchising Podcast w/ Dr. Bell Founder and CEO at Stemtree Franchising, LLC

      All Things Considered Franchising Podcast


      In this episode of All Things Considered Franchising Podcast, Scotty Milas interviews Dr. Bell, the founder of Stemtree, a leading STEM education franchise.


      Dr. Bell shares his journey from being a professor and franchisee to starting Stemtree in 2010.
      He discusses the importance of STEM education and how Stemtree's curriculum sets them
      apart from other players in the industry. As he explains to Scotty, "STEM activities have a direct
      impact on the cognitive abilities of the kids in thinking, problem-solving, critical thinking."


      Dr. Bell also talks about the evolving nature of STEM education and how Stemtree stays
      updated with the latest advancements. Dr. Bell tells Scotty, "We have invested so much in
      developing a very highly structured curriculum in STEM, not just a bunch of activities." The
      episode concludes with a discussion on the type of franchisees Stemtree is looking for and the
      impact they can make. Dr. Bell reiterates, "Anybody who wants to make a difference in their
      communities, have kids, and have seen kids, how much fun they have in this space, it's an after-
      school, it's not like a nine-to-five-time job."


      Key Takeaways:
      -Stemtree offers a highly structured curriculum in STEM education, covering science,
      technology, engineering, and mathematics for students from kindergarten to high
      school.
      -STEM activities have a direct impact on the cognitive abilities of children, including
      thinking, problem-solving, and critical thinking skills.
      -Stemtree differentiates itself by offering a curriculum that goes beyond just fun
      activities, focusing on educational objectives and taking students beyond the basics.
      -Stemtree stays updated with the latest advancements in STEM education to ensure their
      franchisees and students remain competitive.


      Scotty Milas can be reached at [email protected] and at (860)751-9126.
      Dr. Bell can be reached at [email protected].


      #allthingsconsideredfranchising #scottmilas #businessownership #franchiseopportunity
      #stemtree #drbell #advancedcurriculum #cognitiveabilities #communityimpact #poweroffive

      23 min
    • Scotty Milas' All Things Considered Franchising Podcast w/ Danessa Itaya, President of Bio One Inc.
      All Things Considered Franchising Podcast

      In this episode of All Things Considered Franchising, host Scotty Milas interviews Danessa Itaya, the President of Bio-One. Bio-One is a franchise specializing in biohazard and trauma scene cleaning services.  With over 30 years of experience in franchising, Danessa has a deep understanding of the industry and the importance of community involvement. She has worked with various brands and has a passion for helping entrepreneurs succeed in business ownership.

      Scotty and Danessa discuss the unique aspects of the Bio-One franchise model, which focuses on biohazard and trauma scene cleaning services. Danessa shares her background in franchising and highlights the importance of community involvement in the Bio-One business. As Danessa explains, “When you can help someone get back into their home, or you can just be that empathetic person when they absolutely have no idea what the next step is. And that's what we hear regularly from our customers and from our franchisees."

      They also touch on the labor market challenges and the different types of franchisees that are attracted to the Bio-One model. Scotty best illustrates his point by saying, "Bio-One is a business model that you would hope that you never got a call, but at the same time, if you're not getting a call, you're not doing any business." The episode concludes with Scotty and Danessa discussing the future plans for Bio-One, including national accounts and expansion opportunities.

      Key Takeaways:
      • The mindset of Bio-One franchisees is focused on helping the community and providing empathetic support to customers during challenging situations.
      • The labor pool for Bio-One consists of individuals with specialized training and skills, such as those with a background in restoration work or hands-on experience in similar fields.
      • Bio-One franchisees often start as owner-operators and then transition to an executive role as their business grows, allowing them to focus on business development and expansion.
      • Scotty Milas can be reached at [email protected] and at (860)751-9126.

        Danessa Itaya can be reached at [email protected].

        #allthingsconsidered #scottmilas #businessownership #franchiseopportunities #BioOne #danessaitaya #biohazard #traumacleaningservice #businessmodel #community

        23 min

      About All Things Considered Franchising Podcast

      From the publisher's feed

      Scotty Milas is a franchise coach who helps people achieve their goals through business ownership. He's been an entrepreneur dating back to his teen years, when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scotty could not ignore the calling of his entrepreneurial spirit and so left the news industry to pursue a career in business.