Navigant looks at how healthcare providers are responding to evolving customer expectations, and the need to increase patient satisfaction, with customer contact centers as the epicenter of a provider’s identity.

Navigant looks at how healthcare providers are responding to evolving customer expectations, and the need to increase patient satisfaction, with customer contact centers as the epicenter of a provider’s identity.

Navigant discusses how, with providers focusing on offering easy access and value, micro-hospitals are coming to forefront as viable solutions.

Navigant discusses how, with providers focusing on offering easy access and value, micro-hospitals are coming to forefront as viable solutions.

Navigant experts discuss the changes happening in coding, audit and clinical documentation integrity for hospitals, outpatient facilities and physician practices nationwide.

Navigant experts discuss the changes happening in coding, audit and clinical documentation integrity for hospitals, outpatient facilities and physician practices nationwide.

Navigant discusses the rapidly growing Medicare Advantage marketplace. In an environment of uncertainty, many private payers are expanding or shifting their focus to Medicare Advantage.

Host: Alven Weil

SME: Jim Smith, Navigant Managing Director, and Janet Munroe, Navigant Associate Director

Navigant discusses the rapidly growing Medicare Advantage marketplace. In an environment of uncertainty, many private payers are expanding or shifting their focus to Medicare Advantage.

Host: Alven Weil

SME: Jim Smith, Navigant Managing Director, and Janet Munroe, Navigant Associate Director

AI and Energy by Guidehouse

AI and Energy by Navigant