I’m a web dev, and this trend has been increasing for a while now. You send a quote and don’t hear anything back, most of the time you don’t even hear a “sorry, too expensive” or “sorry, we went with someone else”. Just radio silence. Everything goes good and communication is flowing, and then you send the proposal and never hear back.

It shouldn't be like that. Getting ghosted by the people who need your help. Wouldn't it be great if there was a better way, to build that connection, to show the client that you're the person for them. Rather than just chucking a proposal over the wall and seeing if it hits the mark.

Social media nerd and ethical sales enthusiast Ems Rae Searle talks about why proposals are out of date and on the more modern way to build a connection with your potential clients.

If you'd like to get in touch with Ems then she's on Instagram as https://www.instagram.com/emsraesearle/ or at https://emsraesearle.com


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I'm working on a website with a client who is increasingly difficult and I'm trying to figure out how to best mitigate the situation.

I was brought on to do a couple of tasks and he wanted to get the site out in a couple of days. He said his other designer was busy and not available, which I thought was a red flag. The site was not well designed, mostly by him, and I made some suggestions on how to present the information better and to add information. At first he was very dismissive of what I had to say and lectured me on how I didn't understand his project and what I suggested was out of line.

Your client has hired you because you're an expert. They need your help, they trust your judgement, they see you as a consultant, an advisor. Not just the hired help.

Or do they?

On "All Work, No Pay", Nathan Thomas from Coded4 discusses difficult clients and how to deal with them, especially when they keep changing the brief and moving the goal posts.

If you're looking for a fast, effective website, contact Nathan at [email protected]

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They say that to be a successful freelancer you need to develop resilience, versatility and agility to succeed. You need to be comfortable selling yourself, marketing your services, PR and knowing your way around accounts.

As the saying goes to make it as a freelancer you "need to wear multiple hats".

Matthew Warters talks about the future of freelancing and the skills you need to make a success of it. As an accountant, he knows what it takes to get your finances in order, but there's a whole lot more to it than that.

Get in touch with Matthew at https://www.wartersco.com and knock your business accounts into shape.

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I started freelancing for the first time ever in May. I'm an illustrator / graphic designer. I've always had trouble managing my time when I am left to my own devices like this and it's been kind of a mess. I seem to only have two modes - "panic and work like hell" and "sit around wasting time".

We dream of flexibility to choose our own hours. We dream of the freedom to work the best way, without stupid management edicts that just get in our way. And maybe, just maybe, bringing in that extra bit of money to keep us in a better lifestyle than the one we have now.

Financial adviser Naz Ghadamian talks about her strategies for ensuring that her work/life balance remains exactly where it needs to be. How she makes sure she gets everything done on time and how she switches off at the end of the day. Because it's really easy to get caught into a cycle of constantly working, burning yourself out and then falling behind.

To get your finances in order, contact Naz on 07724 172089,[email protected] or on LinkedIn at. linkedin.com/in/naz-ghadamian

And if you'd like to get your business working for you, get simple, bite-sized actions delivered straight to your inbox at clientrobot.com/allworknopay

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"So my day job, beats me down emotionally. I hate being there and I feel like everyday is a day wasted when I'm at work. I've felt this way for a long time. "

There comes a time where you have to take the leap. To move from employee, with no control over your day to day life, to business owner, with all the risks and challenges - and rewards - that that brings.

Anna Short gives you the full Oldham on making that leap, on what to do about family and friends who aren't supportive, and how to prepare yourself for the rollercoaster ride ahead.

You can get in touch with Anna via Linked https://www.linkedin.com/in/anna-short-boomarketing and on Facebook https://www.facebook.com/BooMarketing.co.uk/ and if you'd like to join in on Fix it Friday (a weekly Q&A where I fix your business problems) and the Daily Update (with actionable business tips) then head over to https://clientrobot.com/allworknopay

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If you've been building your business up for a while, you've been posting consistently, you've been engaging with others and still getting no success, what do you do to actually grow your audience?

I'm joined by Anna Short from Boo Marketing and we give you a plan for getting the support your business needs.

You can get in touch with Anna via Linked https://www.linkedin.com/in/anna-short-boomarketing and on Facebook https://www.facebook.com/BooMarketing.co.uk/ and if you'd like to join in on Fix it Friday (a weekly Q&A where I fix your business problems) and the Daily Update (with actionable business tips) then head over to https://clientrobot.com/allworknopay


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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theartandscienceofruby.com

For today's show I'm joined by Matthew Warters, from Warters & Co Accountants.

We talk about setting up your new business - and how much money you need to get started. In particular, is £4000 enough?

If you'd like to find out more, contact Matt at https://www.wartersco.com/ and if you'd like to get simple, no-nonsense tips delivered directly to your inbox every day, sign up at https://clientrobot.com/allworknopay

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theartandscienceofruby.com

Becoming a freelancer is about a whole lot more than just being good at your job. You need to know money, you need to know marketing, you need to know sales. But more than anything, you need to be good at communicating.

Financial adviser Naz Ghadamian tells us the strategies that she uses before and during client meetings to make sure that her communication stays on point.

To get your finances in order, contact Naz on 07724 172089, [email protected] or on LinkedIn at http://linkedin.com/in/naz-ghadamian

And if you'd like to get your business working for you, get simple, bite-sized actions delivered straight to your inbox at https://clientrobot.com/allworknopay

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theartandscienceofruby.com

All work, no pay - a show that answers real questions asked by consultants, freelancers and business owners. Coming soon.

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So you've heard that this new fangled social media lark is the place to be. Myspace is where it's at. Bebo is amazing. Not Habbo Hotel though. That ones just for kids.

Seriously though, each platform has its own strengths and weaknesses and its own audiences.


I'm not likely to find my clients on TikTok, and to be honest, they're probably not on Pinterest or Instagram either.


So the very first step is to figure out who your audience is and where they hang out, so you concentrate your efforts on the place that will make the most impact.


For me, that used to be Twitter (and I've been on Twitter for twelve years now and I love it a lot). But Twitter has changed and now it looks like my audience is on LinkedIn.