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When we consume products and services, companies seek feedback from us through customer feedback surveys. Listen to the ins and outs of customer feedback surveys as we discuss this topic with Ashley Akright from Marriott Hotels.
Ashley explains why companies value surveys and how they use the feedback to enhance our experiences as consumers. Don't miss the quiz of this episode, and also great advice on how to report feedback to companies in addition to the surveys.
In conversation with British writer Ben Birdsall, author of several books including two whisky travelogues: "Whisky Burn – the distilleries of Scotland by Vespa" and "Whiskey Burn – the distilleries of Ireland by Vespa." In his books Birdsall takes you on a tour of the old and new whisky distilleries of the British Isles getting to know the people, the places and production of the ‘liquid sunshine.'
On this edition of allinfoodz, we speak with Alex Shockley, Director, Responsible Sourcing & Sustainability at Hilton. Alex joined us to talk about how the hotel industry is engaging with the local food systems, and sustainable food options for consumers such as plant-based foods. We also discussed the issues related with food waste in the foodservice industry, and more broadly the issues related to responsible and ethical decisions, and corporations engaging in Greenwashing.
On this episode of allinfoodz, Amit Sharma is joined by Managing Director of Market Development at Hershey Entertainment & Resorts Company, Lauren Turnbull. They discuss the past, present and future of theme parks.
On this episode of allinfoodz, Amit Sharma is joined by Jessica Paholsky, a creative storytelling professional and founder of Once Upon a Pesto, a website with a mission of combining food history, global cultures, and authentic recipes to help the world understand pesto.
The way people think about food safety has been changing in recent years. On this episode of allinfoodz, Amit Sharma is joined by Kevin Roberts, Ph.D., Interim Department Head and Professor of Hospitality Management at Kansas State University. He discusses the changes in food safety and some of the ideas behind the shift in focus.
On this episode of allinfoodz, Amit Sharma is joined by our resident wine and beverage expert Professor of Horticultural Marketing and Business Management at Penn State Kathy Kelley, Ph.D. She talks about the current state of the alcohol industry, including the growth of wineries in the U.S., consumer behavior and more.
Cell-based meat, also known as cultured meat, is genuine animal meat (including seafood and organ meats) that is produced by cultivating animal cells directly. On this episode of allinfoodz, Amit Sharma is joined by Assistant Professor of Rural Sociology at Penn State Robert Chiles, Ph.D. He talks about his research into cell-based meat and its potential impacts on a variety of areas.
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