This time, we’re looking at what happens during the initial response to a major shipping casualty. And how technology can help in making the right decisions during the emergency response. We’re joined by Richard Janssen, Managing Director, SMIT Salvage and Sam Kendall-Marsden, Director of Claims, Standard Club.
Highlights:
00:45 Meet the Experts: Sam Kendall Marsden and Richard Jansen
01:03 Initial Response to a Casualty
02:10 Role of Salvage Services
02:51 Critical Decisions in Early Response
04:57 Case Study: Costa Concordia
08:29 Impact on Claims Process
14:52 Technology in Emergency Response
16:58 Managing Media and Messaging
20:16 Future of Major Shipping Casualties