Juan Andrade, president and CEO, Everest Re Group, said the rate of change continues to increase, putting greater emphasis on the use of data, analytics and effective leadership.

Kirstin Marr, chief analytics officer, Insurity, said studies show that many workers must upgrade skills or retrain to fill available jobs. Marr spoke with AM Best TV at the Emerging Leaders Conference in Charleston, South Carolina.

Insurers can help transition pandemic remote hires with "soft skills" into collaborative team members by employing effective strategies, said Judy Busby, senior vice president of executive search and corporate strategy, The Jacobson Group.

Margaret Spence, founder, Inclusion Learning Lab, said insurers should be open to recruiting candidates with diverse backgrounds, attention to detail and abilities to succeed with customers.

Andrew Robinson, CEO, Skyward Specialty Insurance Group, said the organization has instituted professional development plans for all employees. Robinson spoke with AM Best TV at the Emerging Leaders Conference in Charleston, South Carolina.

Connected health devices are driving healthy behaviors, and technology is the ‘”glue of the intersection” where those behaviors can be communicated back to life insurers, said Matt Berman, president, Foresters Financial US.

Aon Edge President and CEO John Dickson said the rise of unprecedented flooding events throughout the year is reinforcing the need for flood insurance, preparation, continued investment and the ability to quickly deploy resources.

Gary Session, Exdion Solutions Senior Vice President, Client Success Management said that while the brokerage community is not typically at the cutting edge of technology, tools such as AI could help stem the impacts of inflation

Scott Cornell, Travelers’ transportation lead and crime & theft specialist, discusses what cargo thieves are targeting and how the insurance industry should be working with clients to mitigate heists. 

College and university experts must examine whether art collections are large enough to warrant a separate fine arts policy, and how issues of rightful ownership come into play, said Stacie Kroll, managing director, higher education practice, Arthur J. Gallagher & Co.