John Pruitt, partner, Eversheds Sutherland, said some insurtech-insurer relationships are winding down because they didn't deliver on original expectations.

Rhonda Marcucci, vice president of innovation, Gallagher, said the focus on innovation should be a fundamental element throughout an organization.

Tommy Smoot, vice president of individual markets inforce engagement, Guardian Life, said the insurer is finding ways to offer counseling and support to claimants. Smoot spoke with AM Best TV at the InsurTech NY Spring Conference in New York City.

Tony Lew and David Gritz, managing directors and co-founders, InsurTech NY, said startups and carriers are still struggling with how to collaborate. Both spoke with AM Best TV at the InsurTech NY Spring Conference in New York City.

Farron Blanc, vice president of brokerage distribution & strategy, Legal & General America, said insurers are looking to insurtechs that can help with brokers and advisers.

Angela Grant, chief legal officer, Palomar, said pursuing diversity and inclusion leads to broader-based products and services. Grant spoke with AM Best TV at the InsurTech NY Spring Conference in New York City.

Kevin O'Brien, president and CEO, Inland Marine Underwriters Association, said the growing presence of MGAs helps carriers control their own underwriting expenses.

The rise of activity from the expected construction of 2,100 wind turbines in the United States by 2030 could spur first-party property, liability, hull and marine pollution insurance claims, said Corey Greenwald, partner, Clyde & Co.

The COVID-19 pandemic highlighted both well-planned and disjointed innovation efforts for insurers, said Jason Hopper, associate director, AM Best, referencing a new Best’s Special Report.

Delaware Insurance Commissioner Trinidad Navarro sees opportunities in his state with a record number of insurers on the health insurance marketplace, increased pro-consumer legislative efforts and the formation and redomestication of more captives.