Innovation and transformation coach Ibeth Ayala discusses in her book “No Risk No Fun: The Human Side of Innovation in Insurance” how people-centered leadership helps insurance leaders conquer fear, unlock creativity and lead change.

Ben Rose, co-founder and president of reinsurtech Supercede, said firms lose time pulling data from inconsistent spreadsheets, highlighting the need for cleaner information. Rose spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

John Menefee, enterprise cyber lead, and Lauren Winchester, head of cyber risk services, both of Travelers, discuss key findings of the 2025 Travelers Risk Index, which shows cyberthreats are the top concern for businesses.

Steve Kinion, captive insurance director, Oklahoma Insurance Department, said OneNexus Insurance was assigned an AM Best Credit Rating. Kinion spoke with AM Best TV at the 2025 Vermont Captive Insurance Association Conference, Burlington.

Gene Lanzoni, head of enterprise content at Guardian Life, discusses how insurers can help Americans build financial confidence through life insurance, annuities and long-term planning, along with the importance of seeking out professional guidance.

William Koppelmann, president and CEO, Standard Premium Finance Management Corp., discusses how federal disaster programs, AI and resilient infrastructure can help insurers manage risk, stabilize premiums and better serve communities.

Meredith Brasher, insurance underwriter turned actor and podcast host shares how a quest to perfect her accent during lockdown unexpectedly evolved into “Insurance vs. History,” a podcast that uncovers how insurance has shaped pivotal moments from the Atlantic slave trade to the terror attacks on 9/11.

Dale Hoppe, vice president, workers’ compensation programs, Nationwide E&S/S, said that partnering with return-to-work experts has shown that getting an employee back to work quickly and safely is both psychologically and economically beneficial after an injury.

Professors Patricia Born and Dana Telljohann discuss a Florida State University study on how insurers adjust coverage, filings, and regulatory engagement in response to severe natural disasters, highlighting implications for market stability, policyholders, and the evolving risks of climate change

Anna Tan, head of wholesale casualty, Axis Capital, said persistent loss pressures, evolving AI-driven operations and deepening broker specialization are reshaping casualty insurance.