AM Best Audio Podcast

Tony Fenton, vice president of underwriting and product at Nationwide Property & Casualty, discusses a new survey that shows that while most business owners feel prepared for severe weather, their insurance agents aren’t so sure.

Alison Salka, senior vice president, director of research, LIMRA and LOMA, said life insurance execs name profitable growth and leveraging technology as top challenges; less than a third consider their companies well equipped to meet that challenge. 

Insurers have expanded their multi-strategy allocations for greater diversification benefits, said AM Best Associate Director Jason Hopper and Industry Analyst Helen Andersen, referencing a new Best’s Special Report.

Artificial intelligence has the potential for disruption as well as process breakthroughs in the insurance industry, said AM Best Director Edin Imsirovic, referencing a new Best's Commentary.

Doug Caccese, president of risk assessment at Verisk, said discussion is increasing in and around the insurance industry about equity and fairness.

Dave Fuge,  chief Innovation officer, Johnson Lambert, discusses how the insurance industry is deploying artificial intelligence right now, and how it could improve customer experience and data privacy in the future.

David Nelson, executive vice president, E&S Wholesale, Nationwide, said there's significant growth opportunities in the excess and surplus marketplace.

Matt Cullina, Head of Transunion's Global Cyber Insurance Business discusses how prevalant cyberattacks have become and how insurers are addressing the problem for small business owners.  

Mark Garrett, director, Insurance Intelligence Practice, J.D. Power, discusses the company’s Auto Claims Satisfaction Study that finds that overall satisfaction with the auto insurance claims process has improved from last year.

Navigators Head of Wholesale Michael Garrison discussed the impact of inflation and catastrophes in the property market, and social inflation on the wholesale market. He spoke to AM Best TV at the 2023 WSIA Annual Marketplace in San Diego.