Ashley Moffatt, SVP Brokerage, Primary Casualty for Nationwide E&S, said their ultimate goal is to be a top 10 carrier with their key distribution partners. 

Kristin Stein, vice president, PHLY E&S Insurance Solutions, said the company focus this year is on the value of human connection and relationship building.

Tandeka Nomvete, director of external engagement, Spencer Educational Foundation, said the organization helps connect financial supporters with targeted scholarship opportunities.

Marion Townes, senior district sales manager, Erie Insurance Group, said military veterans bring discipline and adaptability to their work. Townes spoke with AM Best TV at the Emerging Leaders Conference in Charleston, South Carolina.

Juan Andrade, president and CEO, Everest Re Group, said the rate of change continues to increase, putting greater emphasis on the use of data, analytics and effective leadership.

Kirstin Marr, chief analytics officer, Insurity, said studies show that many workers must upgrade skills or retrain to fill available jobs. Marr spoke with AM Best TV at the Emerging Leaders Conference in Charleston, South Carolina.

Insurers can help transition pandemic remote hires with "soft skills" into collaborative team members by employing effective strategies, said Judy Busby, senior vice president of executive search and corporate strategy, The Jacobson Group.

Margaret Spence, founder, Inclusion Learning Lab, said insurers should be open to recruiting candidates with diverse backgrounds, attention to detail and abilities to succeed with customers.

Andrew Robinson, CEO, Skyward Specialty Insurance Group, said the organization has instituted professional development plans for all employees. Robinson spoke with AM Best TV at the Emerging Leaders Conference in Charleston, South Carolina.

Connected health devices are driving healthy behaviors, and technology is the ‘”glue of the intersection” where those behaviors can be communicated back to life insurers, said Matt Berman, president, Foresters Financial US.